Water Quality & Environmental Compliance Program Manager

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Learn more about our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. Job Title: Water Quality & Environmental Compliance Program Manager Posting Start Date: 5/15/26 Primary Role Missouri American Water is seeking a full-time, Water Quality & Environmental Compliance Program Manager to join our team in Chesterfield, MO ! This lab-based role is highly valuable in ensuring our treatment processes(s) are meeting or exceeding compliance standards. In this role, you will participate in Quality Assurance and Quality Control activities, maintain lab inventory, perform sampling, and support other key responsibilities that support our production efforts. Our ideal candidate will possess great organization skills, be a self-starter, and have technical knowledge and experience of a lab environment and functions. The Water Quality and Environmental Program Manager is responsible for organizing advanced functions and activities related to environmental management and water quality for assigned facilities. In this role, you will maintain all applicable lab certifications, accreditations, or approvals to conduct compliance and process quality control work. Implement programs to ensure compliance with all water quality and environmental regulations. Assist in resolving treatment issues. Investigate water quality complaints and determine course of action. Key Accountabilities Manage monitoring and reporting programs to ensure compliance with federal and state water quality and environmental regulations and company standards for assigned facilities Conduct advanced sampling and/or analysis and special projects (50%) Obtain, prepare, file and maintain all regulatory reports and records. Manage required permits and make any necessary modifications and renewals. Participate in internal and external audits and represent American Water with regulators and customers. Identify potential issues and problems and initiate responsive actions and mitigate environmental violations (10%) Supervise, monitor, and calibrate analyzers/equipment to ensure established standards of performance and accuracy are maintained (10%) Conduct advanced projects and prepare reports as needed (5%) Investigate and respond to escalated water quality complaints or concerns Responsible for planning, preparing and controlling the portion of the financial plan relating to responsibilities (5%) Knowledge/Skills Knowledge of federal and state environmental standards and regulations and understanding of current environmental legislation and regulations Regulatory knowledge of proper lab analytical testing methods Must understand principles of water and/or wastewater treatment and be able to troubleshoot systems Experience/Education Bachelor’s degree in a related field required Minimum of five (5) years experience in water, wastewater, and laboratory operations Travel Requirements Local and regional travel Rare overnight travel may be required Work Schedule Full-time, on-site Monday-Friday, 8am-4:30pm On-call responsibility as needed Work Environment Laboratory, Indoor/Outdoor, production/office environments Competencies Champions safety Cultivates innovation Customer obsessed Drives Results Collaborates Nimble learning Join American Water... We Keep Life Flowing American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws. #J-18808-Ljbffr