Learning Consultant - Electronic Health Records (EHR) Experience

Learning Consultant

When you join Oracle Health Consulting as a Learning Consultant professional, you become a part of a fast-growing team supporting our Federal customers in the largest electronic health record modernization effort.

The Learning Consultant will be primarily responsible for facilitating and delivering engaging training programs for clients to support their adoption and successful use of our solutions. This role will work closely with senior training professionals to lead instructor-led and digital learning sessions tailored to client needs and business objectives. Key responsibilities include customizing training delivery for diverse client audiences, addressing client questions and concerns during sessions, and ensuring a positive, productive learning experience. The Learning Consultant II will also collaborate with client stakeholders and internal teams to gather real-time feedback, continuously enhancing the effectiveness and impact of client training engagements.

Key responsibilities include:

• Facilitate training sessions for clients, delivering product knowledge and best practices tailored to their unique environment.
• Design and deliver training programs, including "train-the-trainer" sessions.
• Conduct both in-person and virtual training across various skill levels for a range of business needs including deployment, go live or across lines of business.
• Support ongoing learning initiatives to keep the team updated.
• Serve as a primary point of contact during client training engagements, addressing questions, resolving concerns, and ensuring client satisfaction.
• Work with cross-functional teams to align training with organizational goals.
• Support learning and change management strategies within the organization.
• Assess learners' needs and adapt instructional methodologies to accommodate different learning styles and skill levels.
• Provide ongoing support and guidance to clients throughout the learning process to ensure a positive and productive experience.
• Assess and provide feedback to trainers to improve performance.
• Collaborate with SMEs to develop training resources for emerging needs.
• Analyze performance data and feedback to assess training effectiveness.

To be successful in this role, you:

• Have strong communication skills and ability to explain complex concepts.
• Have proven experience in electronic health record training delivery, adult learning, and coaching.
• Must exhibit the following behavioral competencies: emerging leadership, collaboration, adaptability, problem-solving, and customer focus.
• Must complete and pass an assessment that confirms knowledge of the necessary product area(s) assigned.

Qualifications:

• Minimum of a Bachelor's Degree in Learning and Development, Business, Management, Healthcare Administration, or related field experience
• 3-6 years in training or learning development
• Success in developing training programs, needs analysis, and performance assessment.
• Experience working with cross-functional teams.
• Must be U.S. citizen and be able to obtain a Public Trust clearance once hired.
• Knowledge of the use of Microsoft Office Products and related applications
• Able to travel to customer sites, if required, up to 100%
• Able to work irregular hours as needed and allowed by local regulations.

Preferred Qualifications:

• Ability to teach using adult learning principles, using data-driven approaches.
• Familiarity with LMS and digital learning tools.
• Electronic health record training and delivery experience.