Operations Supervisor

Transdev in Concord, CA is hiring an Operations Supervisor. The Operations Supervisor assists the General Manager in all aspects of daily location functions. We are seeking customer service–oriented professionals who are dedicated to safety and operational excellence. Benefits Non-CBA Position Competitive compensation package of minimum $30.92– maximum $31.85 per hour Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability Qualifications High school diploma or equivalent Prior supervisory experience preferred Must be able to work shifts or flexible work schedules as needed Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason Key Responsibilities Responsible for the check-in process of drivers, including fitness-for-duty inspections, uniform and credential checks, and assignment of buses Coordinate trips and driver schedules, ensuring proper breaks and lunches are taken, and proactively manage coverage for call-outs and operational demands through the assignment of staff and vehicles Track employee attendance and ensure adherence to company policies Issue disciplinary actions in alignment with company procedures and standards Conduct regular department meetings to communicate updates, expectations, and performance goals Prepare and distribute operational memos and communications to staff Supervise office staff to ensure performance aligns with established KPIs (Key Performance Indicators) Monitor operational performance metrics and provide reporting and analysis when KPIs are not met, including identifying root causes and corrective actions Support a culture of safety, accountability, and high-quality customer service Other duties as required Physical Requirements Work outside in varying temperature, weather, and humidity conditions—this role may involve outdoor work and remote locations Sit for extended periods (up to 6–8 hours per day); frequently walk long distances and on possible sloped, slippery, or uneven surfaces Push and pull objects up to 15 pounds; lift materials weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch Withstand heavy traffic areas while performing duties; tolerate exposure to dust, vehicle fumes, and noise Reasonable Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact View email address on click.appcast.io Drug-Free Workplace Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. Job Category: Management Job Type: Full Time Req ID: 8430 Pay Group: DP0 Cost Center: 680 About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. #J-18808-Ljbffr