Supervisor - Norfolk State University

Overview Join our team as a Supervisor at Norfolk State University ! As a supervisor in our college dining facility, you'll lead front‑of‑house operations, ensuring exceptional dining experiences for our campus. You'll oversee and guide a team, manage daily tasks, handle customer inquiries, and drive staff performance. Your role includes training new staff and collaborating to enhance dining efficiency. If you're passionate about hospitality and detail‑oriented, we invite you to apply for the position of Supervisor and be an instrumental part of our college dining team. Responsibilities Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality. Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction. Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs. Conduct training for new and current employees on safety, service protocols, and job-specific tasks. Ensure compliance with food safety, health, and university policies for a safe dining environment. Qualifications Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills. Strong interpersonal and communication abilities to enhance the dining experience for staff and customers. Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations. Aptitude for problem‑solving, decision‑making, and maintaining smooth operations. Adaptability in managing staff and operations within a fast‑paced dining environment, handling changing priorities and diverse situations. We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. #J-18808-Ljbffr Thompson Hospitality