Sr. Director, IT Architecture and Strategy

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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Job Description

Duties & Responsibilities

• Serve as a core leader on the Group Enterprise Architecture Board to formulate, authorize, and institutionalize North American architectural capabilities in alignment with global strategies.
• : Mandate and steer technical strategies across network, cloud, core integration frameworks (MuleSoft, Apigee), and application domains to eliminate technical debt.
• Lead and preside over the North American Technical Design Authority and Design Review Board to evaluate, approve, and validate enterprise designs, risk trade-offs, and Architecture Decision Records (ADRs).
• Champion Build vs. Buy analyses, vendor RFPs, and roadmaps for emerging technologies (Gen AI, Agentic AI) while rationalizing the broader application ecosystem.
• Serve as principal strategic proxy for the VP of Digital Products in executive forums, driving cross-functional alignment between business leaders, technology groups, and external vendors.
• Mobilize and scale the Solution Architecture organization, establishing career pathways, cross-domain capabilities, and eliminating single points of failure across the team.
• Hold ultimate accountability for the security, non-functional compliance, and strategic alignment of all high-level designs (HLDs), API specifications, and data models.
• Self driven to initiate and lead cross-functional conversations to align business priorities, technical architecture, and execution plans.

Candidate Requirements:

Education

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Management Information Systems (MIS), or a related technical discipline.
• Preferred: Master’s degree (MS or MBA) in Computer Science, Information Technology, OR Business Administration or Equivalent Professional Experience: Direct, relevant enterprise-scale experience may be substituted on a 1:1 year basis (e.g., 12+ years of progressive technical leadership in lieu of a Bachelor’s degree).

Experience

• 12+ years of progressive technology leadership in large-scale enterprise environments.
• 5+ years directly leading, scaling, and managing solution or enterprise architecture teams, including budget ownership and resource allocation.
• Proven track record leading or presiding over Technical Design Authorities (TDA) or Design Review Boards (DRB) across complex enterprise ecosystems.
• Demonstrated success driving complex Build vs. Buy evaluations, managing vendor RFPs, and rationalizing legacy IT platforms.
• Deep technical domain knowledge in modern integration frameworks (e.g., MuleSoft, Apigee), cloud-native environments (e.g., GCP CloudRun), and emerging AI architectures (Gen AI, Agentic AI).
• Track record of operating as a trusted proxy for VP/C-level executives, influencing senior stakeholders, and translating business goals into executable multi-year technology roadmaps.
• Lead the North American Technical Design Authority to evaluate and approve architecture designs, standards, and trade-offs.
• Guide and mentor the team of Solution Architects to drive technical excellence and capability-driven delivery.
• Represent and act as a trusted proxy for the VP of Digital Products in strategic discussions and executive-level decisions.
• Self driven to initiate and lead cross-functional conversations to align business priorities, technical architecture, and execution plans.

Skills & Competencies:

Executive Leadership & Stakeholder Influence

• Capability to serve as a trusted proxy for executive leadership, aligning matrixed organizations around complex architectural strategies.
• Exceptional executive-level written, verbal, and visual presentation skills.
• Strategic Business Alignment:Mastery in translating long-term business vision into actionable, phased technical roadmaps, investment strategies, and Build vs. Buy recommendations.
• Deep commercial acumen for evaluating third-party platforms, leading vendor negotiations, and executing RFPs.

Architecture Practice & Governance Management:

• Demonstrated capability to establish, mature, and enforce enterprise architecture frameworks, Architecture Decision Records (ADRs), and Design Review Board (DRB) SLAs.
• Ability to balance operational speed with risk mitigation, technical debt reduction, and security/non-functional compliance.
• Talent Orchestration & Capability Building:
• Proven talent developer skilled at building cross-domain expertise, eliminating single points of failure, and shifting team culture from project delivery to strategic capability delivery.
• Technical Vision & Emerging Tech:
• Deep understanding of modern distributed platforms, integration patterns, cloud infrastructure, and practical governance models for emerging tech (Gen AI / Agentic AI).
• Strong knowledge of service, incident, release, and IT change management operational frameworks.

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers, phones, etc.
• Performing repetitive motions involving the wrists, hands, and fingers, such as typing, picking, and pinching, within your regular work environment.
• Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:

• Near-range visual acuity for detailed tasks and ability to perform activities with precision such as analyzing data, viewing computer screens or reading extensively.

Incumbent will be subject to:

• Inside working conditions: The change of building environment such as with or without air conditioning and heating.

Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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