Marketing Communications Specialist

Job Details Job Type: Full-Time, Hourly Starting Pay Range: $20 - $22 / hour Working Hours: Monday - Friday, 8 AM - 5 PM Location: Greenville, SC 29615 Minimum Experience: At least one year of experience producing written content that informs, builds trust, and supports conversion across email, blog, and web platforms. Work Environment Office Setting, on-site Moderate to High Paced Work Team Environment B2C and B2B Company, Family Owned ~ 100 Employees, one location Who We Are and What We Do Circuit Board Medics (CBM) was founded in 2010, and since then has built a stellar reputation in the remanufacturing industry by delivering high‑quality work and exceptional customer service. We specialize in the repairs and upgrades of automotive and appliance modules, restoring the circuit boards of vital components helping to get our customers back up and running. By choosing CBM, our customers experience superior quality and significant cost savings compared to purchasing new replacement parts—all while contributing to a more sustainable future through remanufacturing. Guided by the vision "CARE. SERVE. RESTORE.", we are dedicated to restoring normalcy to our customers' lives when their electronics fail. This mission is driven by a team that genuinely cares, upholding the core values of People, Excellence, and Ownership in everything we do. Often this means going beyond the in‑house repair work we do to consult with our customers remotely in order to diagnose and troubleshoot faults and failures. Through this level of excellence in workmanship and true customer care, Circuit Board Medics has earned a five‑star reputation in the world of automotive and appliance circuit board remanufacturing. You can learn more about our products and who we are at: About the Role At Circuit Board Medics, we believe every customer interaction shapes our reputation. We’re seeking a Marketing Communications Specialist to strengthen our online presence through engagement with customers across platforms in a way that reflects company values and builds trust. In this role, you will be responsible for creating clear, accurate, and informative communication across customer‑facing channels. Your primary focus will be producing content that informs, builds trust, and supports conversion across email, blog, and web platforms. You will also play a key part in managing day‑to‑day customer interactions through social media and other online channels, ensuring timely, professional, and helpful responses. Key Responsibilities Write and manage email marketing campaigns Produce blog content that supports SEO and customer education Create content that effectively communicates technical information to customers in a way that is easy to understand Write and refine website copy, including product descriptions and landing pages Manage and respond to social media comments, messages, and customer interactions Engage with customers across platforms in a way that reflects company values and builds trust Collaborate with internal teams (Customer Support, R&D, Production) to ensure accuracy of messaging Maintain consistency in tone, clarity, and brand voice across all written content Beyond day‑to‑day maintenance, this role is expected to identify opportunities for improvement actively as you learn more about our company. What Success Looks Like Success is not measured by follower counts or social media growth alone, but by the quality, accuracy, and usefulness of the content we produce. Content is clear, accurate, and easy for customers to understand Increased engagement on emails and social platforms Reduced confusion in customer inquiries Consistent, professional brand voice across all channels Qualifications Required Strong writing, editing, and proofreading skills Ability to explain technical concepts clearly to non‑technical audiences High attention to detail and accuracy Strong communication and responsiveness Preferred Experience with social media platforms Familiarity with SEO writing principles Experience managing social media accounts in a business setting Basic understanding of automotive or technical products An interest in automotive and/or remanufacturing Benefits Health Insurance - eligible 1st of the month after hire Voluntary Benefits - dental, vision, short‑term and long‑term disability, life insurance Paid time off - 2 weeks per year Paid holidays - 8 days per year Stable Hours - Monday - Friday, days 401(k) with company matching Parental time‑off Adoption benefits Casual dress code Branded clothing allowance Free fruit #J-18808-Ljbffr Circuit Board Medics