Community Outreach On-Call Advocate

Job Description

Job Description

See yourself achieving solutions. Join our team!

Perks of Working at CYFS:

Paid Time Off Available

Financial Incentives:

• Employee Referral Program

Educational Assistance:

• Public Service Loan Forgiveness qualified employer
• Tuition Assistance Program for staff who are continuing their education

Employee Assistance Program (EAP)

• 5 free counseling sessions per year for employee or their family
• Immediate community referrals to licensed counselors
• 24/7 call line
• Tax consultation/financial resources
• Discounted legal services and mediation services
• Health and Wellness resources

Use of agency vehicles and/or mileage reimbursement

Ability to contribute to 401K

Agency-issued cellphone or cellphone reimbursement

"Dress for your day" dress code

Opportunities for advancement and professional development.

About the Position:

Develop a supportive relationship with clients and assist children and families in addressing needs and meeting goals with the overall objective of achieving solutions that promote stability and permanency.

A Typical Day as a Community Outreach On-Call Advocate:

• Work with children, teens, adults, and families who are experiencing crisis
• Provide positive intervention, stabilization, de-escalation, and conflict management using a trauma-informed and family centered approach.
• Document all services delivered to track client progress and plan for achievement of established goals.

Work Hours:

Schedule is flexible and non-traditional; based around the availability of youth and families served

Does the Following Apply to You?

• High School Diploma or GED
• Child Welfare Experience (preferred)

Additional Qualifications:

• Completion of DCFS criminal background check and fingerprinting
• Must be at least 21 years of age
• Obtain an insured vehicle
• At least three years of driving experience with a valid driver's license

About The Center for Youth and Family Solutions (CYFS):

(CYFS) is seeking compassionate, committed, and culturally competent individuals who align with our mission of helping children and families in need with dignity, compassion, and respect to resolve life challenges. CYFS is one of central Illinois' largest, nationally accredited social service agencies, serving over 20,000 individuals in 37 counties.

Our family-centered, inclusive, trauma-responsive, and strength-based interventions help bring about lasting positive change.

For information on The Center for Youth and Family Solutions, including more information on employee benefits and our company culture, visit our website at

The Center for Youth and Family Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.