Front of House Assistant Director

DESCRIPTION

Who is Chick-fil-A White Oak Village and Chick-fil-A Nine Mile Rd and N Laburnum Ave?

We're here to serve. We keep the needs of Operators, their Team Members and customers at the heart of our work, doing what is best for the business and best for them.

We're better together. It's through teamwork and collaboration that we do our best work. We're an inclusive culture that leverages the strengths of our diverse talent to innovate and maximize our care for Operators, their Team Members and customers.

We are purpose-driven. We model our Purpose every day, connecting our work and daily activities to our business strategy, supporting each other's efforts to be good stewards who create positive impact on all who come in contact with Chick-fil-A.

We pursue what's next. We find energy in adapting and re-inventing how we do things, from the way we work to how we care for others.

We are a culture of care.

An Assistant Director is responsible for:

• Delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
• Becoming proficient in all FOH operations
• Cash accountability
• Coaching the behaviors of FOH Captains and Team Members
• Developing leaders in such a way that they are operating as a motivated, high-performance team that embodies the vision of the business, through goal-setting and regular performance feedback
• Approve shift changes among Team Members
• Monitor actions that do not meet CFA standards and execute accountability documentation for Team Members who fail to meet expectations

REQUIREMENTS

• Must be eligible to work in the U.S.
• Previous customer service experience preferred
• Previous leadership experience an asset
• Hard-working
• Team-oriented
• Friendly
• Honest
• Great customer skills

Who is Chick-fil-A White Oak Village?

We're here to serve. We keep the needs of Operators, their Team Members and customers at the heart of our work, doing what is best for the business and best for them.

We're better together. It's through teamwork and collaboration that we do our best work. We're an inclusive culture that leverages the strengths of our diverse talent to innovate and maximize our care for Operators, their Team Members and customers.

We are purpose-driven. We model our Purpose every day, connecting our work and daily activities to our business strategy, supporting each other's efforts to be good stewards who create positive impact on all who come in contact with Chick-fil-A.

We pursue what's next. We find energy in adapting and re-inventing how we do things, from the way we work to how we care for others.

We are a culture of care.

People work for people! Get to know some of our people:

Greg Williams, Owner/Operator

Josh Gallaher, General Manager