Centralized Services Lead: Escalations & Coaching
Walgreens
Walgreens is seeking a front-line leader for Centralized Services based in Wilmington, DE. You will support daily operations, escalate complex issues, and guide a team to deliver first-class service to Walgreens patients and customers. Responsibilities include supervising shift activities, coaching staff, tracking performance, and ensuring HIPAA and other regulatory compliance. The role emphasizes process improvements and strong customer service skills. #J-18808-Ljbffr Walgreens
- ...Have a passion for creating and leading in a people centric... ...through to completion.Enjoy coaching and leading others to success... ...upholding club policies.Resolve escalated member concerns and partner with... ...Qualifications:1+ years Customer Service experience2-3 years of...SuggestedAll shiftsFlexible hoursShift work
$105.15k - $170k
...Corporate Travel Operations, leads the strategy, performance and... ...a 24x7x365 corporate travel service operation supporting travelers... ...prioritization, response standards, escalation practices and consistent... ...through visible leadership, coaching, recognition, employee...SuggestedFull timeWork at officeLocal area3 days per week$48.84k - $68.16k
...throughout the shift. A central part of your role will... ...either resolve the issue or escalate it appropriately. You... ...Previous experience coaching, mentoring, or training... ...Previous experience in a team lead, workflow, or informal... ...rejects, and customer service items — are actioned...SuggestedPermanent employmentFull timeWork at officeImmediate startMonday to FridayShift workWeekend workAfternoon shift- ...whether shaped by military service, community college... ...levels of managers. Leads the support/administrative... ...across ETS. The centralized model enables Business... ...through clear expectations, coaching, performance... ...determine when issues require escalation or leadership...SuggestedWork at officeLocal areaWork from homeFlexible hoursShift workDay shift
- ...重要的角色。了解如何加入我们,开启或加速您的职业生涯。 Qnity is seeking a Directory Services Leader to lead and operate enterprise directory and identity services across... ...standards, operating procedures, support models, escalation paths, and service performance expectations. Review and approve...SuggestedFor contractors
- ...Access Manager strategy and leads the field access manager team... ...members of the Patient Access Services Team, market access, product... ...regular performance feedback, coaching and professional development... ...product knowledge. Serve as the escalation point for regional access and...Work experience placement
$75k
...of Contact Center & Intake Operations to lead our intake team, improve conversion performance... ...injury intake operations. Manage, coach, and develop intake agents, team leads,... ...life insurance, telemedicine and counseling services, flexible paid time off, paid holidays, a...Full timeRemote workFlexible hours- ...Executive Director In Prime Financial Services OperationsTo be responsible for leading and growing a resilient cash and... ...-controlled execution through coaching, change adoption, and continuous... ..., including risk identification, escalation, and remediation trackingAbility...
- ...CareersAbout the RoleThe Facilities Services & Real Estate (FS&RE)... ...Wilmington Area sites.This position leads a team of HVAC Mechanics,... ...manage emergency response, escalation, and on-call support processes... ...facility systems.Provide coaching, mentoring, performance feedback...Contract workFor contractorsApprenticeshipWork experience placementWork at office
$135k - $182.7k
...all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also...All shiftsFlexible hoursNight shift- ...paths - whether shaped by military service, community college education, or... ...management routines and coaching Creates a world class client... ...business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks...Work at officeFlexible hoursShift workWeekend workDay shift
- ...Global Client Operations, Digital Brand Services Location: Wilmington, Delaware Hours: Hybrid... ...(DBS) partners with the world’s leading enterprises to protect, optimize, and manage... ...leadership capability through coaching, succession planning, and talent development...Temporary workLocal areaRemote workWorldwideMonday to Friday
- ...onboarding and skill development for new hires across locations. Coach team members to improve performance, efficiency, and adherence... ...specials, and implementation of new culinary systems. Lead service in the kitchen as needed during high-volume or understaffed...Hourly paySeasonal workShift workNight shiftWeekend work
- Help at Home in Wilmington, DE seeks a Client Service Supervisor to oversee client records, coordinate homecare aides, and ensure high-quality care. This role emphasizes HIPAA compliance, staff coaching, schedule communication, and proactive client relations. You will...Local area
- A leading financial institution in Wilmington is looking for a Delaware Trust Administrative Officer II to assist in managing fiduciary... ...a background in trust administration or relevant financial service experience, alongside a strong commitment to client service. Opportunities...
- ...0+ year old manufacturer and service provider in search for a Service... ...and accountable for leading and directing their assigned... ...development of others through coaching, feedback, exposure, and strategic... ...be the point of contact for escalation concerns within the territory...Work experience placementLocal areaRelocation
- ...scale. This is an opportunity to lead meaningful change, influence... ...management processes, escalation pathways, and stakeholder communications... ...Chase is a leading financial services firm, helping nearly half of... ...health support financial coaching We recognize that our people...
- ...and purpose, finding new talent, providing coaching and direction, honing their leadership... ...your move. Requirements: Managers lead shifts every week, making sure customers... ...their team and other managers. The Guest Service Department Manager’s responsibilities may...Local areaFlexible hoursShift work
$173.2k - $272.6k
...activities. Principal Roles & Responsibilities / Accountabilities Lead the site Technical Operations team. Identify, recruit and manage... ...years demonstrated leadership ability and experience managing, coaching, and mentoring high-performing cross function teams. Strong...For contractorsLocal areaRelocationVisa sponsorshipFlexible hoursShift work$136.6k - $171.9k
...development programs. This role may serve as the Lead Clinical Trial Manager or function as a... ...and external stakeholders and external service providers to ensure the successful... ...leadership ability and experience managing, coaching and mentoring direct reports (if managing...Contract workTemporary workWork experience placementWork at office- Nouria Energy Services, Inc. is seeking an Assistant Manager for the Golden Nozzle Car Wash in Wilmington, DE. The role focuses on supporting daily operations, coaching a high‑performing team, and delivering outstanding customer experiences in a fast‑paced environment....Shift work
- ...routines, planogram sets, and visual standards to maintain a customer-ready store. You will drive pricing integrity, timely promotions, in-stock optimization, and staff workload planning while coaching team members and ensuring SOP compliance. #J-18808-Ljbffr Michaels
- ...Veterans Multi-Service Center, Inc. is seeking a Client Intake Coordinator in Wilmington, DE. The role focuses on providing a smooth intake experience for SSVF program clients, gathering essential information, and routing to the appropriate staff. It requires professionalism...
- Chipotle - 3603 Philadelphia Pike - Responsibilities: Making sure great tasting, high quality food is served; Helping to resolve food quality issues; Supporting food safety which includes hand washing and glove changes, monitoring time and temperature on the line, monitoring...Shift work
- ...food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience... ...continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices...Work at officeLocal areaShift work
- Chipotle - 2209 Concord Pike - Responsibilities: Maintain a positive customer experience by ensuring safe and quality food is prepared and served; Train and develop front-of-house crew; Monitor line equipment and ensure proper line operations; Assist with crew scheduling...Work at officeShift work
$132.23k - $176.31k
...connectivity, join us today. The Role Leads the enterprise Critical Sparing Program,... ..., asset lifecycle governance, escalations, financial management, and continuous improvement... ...replacement of out-of-box and service-impacting equipment failures to protect...Full timeTemporary workImmediate startRemote work$25.48 - $26.44 per hour
...25.48 To $26.44 Hourly Housing Development Corporation MidAtlantic (HDC) is currently seeking a Part-time (20 hours) Resident Services Coordinator for The Flats V location (Wilmington, DE). At HDC MidAtlantic, we believe everyone deserves a safe, welcoming, and...Hourly payPart time$21 - $22 per hour
...airports through premium motorcoach service in partnership with airlines... ...Provide leadership, coaching, and support to team members... ...questions when needed Resolve escalated customer concerns in a professional... ...required ~ Previous lead or supervisory experience in...Hourly payTemporary workFlexible hoursShift workDay shiftAfternoon shiftEarly shift- ...Wilmington, Delaware seeks a Field Access Director, Dermatology, to lead Field Access Managers and shape the strategy for patient access... .... The role requires building a high-performing team, providing coaching, and leveraging analytics to resolve access barriers while...
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