Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join a Purpose-Driven Insurance Team That Truly Cares – Athens, GA  

Over 13 Years Strong | 11-Person Team | Mission: Take Care of Each Other  

We’re not just another insurance agency—we’re a group of people who genuinely care. For over 13 years, our locally owned State Farm office in Athens has been powered by a close-knit team of 11 individuals united by one mission: Take Care of Each Other. That guiding principle shapes everything we do—from how we serve our clients to how we support our teammates. 

Why Join Us?  

Our founder, a proud University of Georgia graduate, is deeply invested in our local community. He’s served as President of the Board and has volunteered for over a decade with Athens Area Habitat for Humanity. We also support multiple local nonprofits—because doing good work and doing good for others is who we are. 

We’re looking for someone who wants more than just a job. If you’re motivated by purpose, value teamwork, and want to make a positive impact—both inside and outside the office—we’d love to meet you. 

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Dana Kerr - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.