Customer Service Specialist

We're hiring on behalf of a client who is expanding their support team and seeking a


Customer Service Specialist


in Delray Beach, FL. This is a fast-paced,


office-based role


ideal for someone who enjoys communicating with clients, following structured processes, and managing multiple priorities throughout the day.

This position is well suited for a dependable, detail-oriented professional who communicates confidently by phone and email, is highly organized, and can work efficiently in a time-sensitive environment. Flexibility, reliability, and strong follow-through are key to success in this role.

You'll spend much of your day communicating with clients and internal teams, reviewing information for accuracy, and ensuring daily tasks are completed efficiently in accordance with established procedures.

This role may be a great fit if you:

• Enjoy fast-paced, structured office environments
  
  
• Have strong customer service and communication skills
  
  
• Are highly organized, dependable, and detail-oriented
  
  
• Can multitask and manage shifting priorities
  
  
• Are comfortable working extensively on computers
  
  

Requirements:

• Associate's degree or higher required
  
  
• Strong verbal and written communication skills in English
  
  
• Excellent phone etiquette and follow-up skills
  
  
• Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel)
  
  
• Ability to meet time-sensitive deadlines
  
  
• Ability to adhere to established policies and procedures
  
  

Preferred / Helpful Qualifications:

• Fluent in English and Spanish: read, write, and speak
  
  
• Previous experience in customer service, administrative support, or office operations
  
  
• Strong time-management and multitasking abilities
  
  
• High attention to detail and accuracy
  
  
• Ability to work independently with minimal supervision
  
  
• Professional, cooperative, and reliable work style
  
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.