Senior Project Manager - ServiceNow Implementation

Senior Project Manager ServiceNow Implementation

Our client is seeking a Senior Project Manager who is ready to hit the ground running, providing leadership on an array of concurrent Healthcare IT projects that include Applications implementations. Experience implementing ServiceNow is preferred. This is a hybrid role, with candidates in the Philadelphia area (PA, NJ, or DE) preferred.

Key Accountabilities

• Delegates duties and responsibilities among team members. Fosters collaborative and productive relationships among team members. Resolves disputes and disciplinary issues among team members. Communicates appropriately with Executive Program Director and Product Directors regarding shared work and dependencies across multiple groups.
• Utilizes established Enterprise project management standards, processes, policies, methodologies and tools established by the Program Management Office to manage timelines, resources, and budgets.
• Interfaces with Enterprise and Clinical leadership to align the work of the systems groups with the strategic goals of the enterprise.
• Functions as an advocate / change agent and serves as a positive role model for encouraging others to embrace operational changes and transformation associated with the technology projects.
• Leads the development of appropriate metrics for quality, performance, usage, and outcomes related to clinical information systems.
• Collects and aggregates data with accuracy and efficiency.
• Provides clear and comprehensive summary reports to the PMO.

Required Skills

• BA/BS in Computer Science, Business or Clinical-related field.
• 5+ years of hospital / healthcare project management experience is required.
• ServiceNow healthcare implementation experience.
• Hospital IS / IT background is preferred.
• Project Management Institute (PMI) Certification or Project Management Professional (PMP) is preferred.
• Proven ability to manage all stages of the project management lifecycle.
• Extensive experience managing large, complex projects.
• Experience with Application implementations in hospital setting.
• Communications skills must be strong, with the ability to communicate in the C-suite and other executive stakeholders, end user customers, and through to individual team members.
• Healthcare IT project management experience.
• Experience in implementing information systems, clinical initiatives, including electronic healthcare, academic, and research systems.