Project Coordinator

Infrastructure Coordinator

The Infrastructure Coordinator supports infrastructure projects with day-to-day responsibility for assisting in driving in the networks to support technology implementations for North America across all Aramark lines of business. Primary responsibility will be for coordinating network connectivity requests, placing hardware and circuit orders, supporting other technology projects and ensuring services are delivered on time and to the specified quality.

Essential Functions:

• Coordinate all resource activities to ensure that internet connectivity orders are placed, managed, and delivered on time.
• Maintain master schedule and status update documentation.
• Communicate regularly with the Mobilization and Deployment project managers, providing them with clear and regular updates during the whole delivery life-cycle.
• Track and escalate issues which could impact the timely or effective delivery of services.

Qualifications:

• 2 years' experience in Telecommunications
• 2 years' experience in Service Delivery or Project Coordination
• Ability to clearly document dependencies and priorities
• Excellent verbal and written communication skills
• Capable of working with minimal supervision and exercises considerable independent judgment in offering problem resolution from simple to complex
• Is familiar with network and infrastructure technologies such as WAN, LAN, WLAN, switches, firewalls, and routers.
• Ability to gather, screen and interpret a wide variety of detailed information yet remain focused on the 'big picture'.

Key Words:

• Point of Sale (POS) Deployment
• IT Infrastructure Deployment Project Coordination
• Network and Infrastructure Technologies
• LAN
• WAN
• Telecommunications
• Customer relationship management
• Excellent verbal and written communication skills
• Project status reporting
• Project issues and risk management
• Large multi-site deployments
• ServiceNow
• Request or Ticket Management System