Senior Ops Consultant - Treasury Application Support/Systems & Applications

Senior Ops Consultant - Treasury Application Support/Systems & Applications

Fort Worth, Texas

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To proceed with your application, you must be at least 18 years of age.

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Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.

LOB Job Description:

?Responsible for application support as it relates to incoming Projects, Technology supported/BAU changes, service requests for IDS platform and/or other Treasury Liquidity product applications. Key contact for Lines of Business, Treasury Product, Technology & Operations partners pertaining to supported applications and platforms.

Responsibilities:

• Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise

• Manages projects and direct activities of a team related to special initiatives

• Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives

• Builds relationships with business partners across various Lines of Business

• Manages and defines responsibilities and accountabilities for key program and projects

LOB Responsibilities:

• Reviews all project, Service request and/or Technology supported BAU assignments.

• Completes all required supporting documentation and represents application as SME for assigned projects.

• End-2-End Process knowledge as it pertains to the platform & applications suported.

• Works closely with Product, Operations & Technology partners to ensure issue free implementation. (Technology release process)

LOB Required Qualifications:

• ?Current/previous Bank application and/or application support experience.

• Experience with IDS and/or IMPACs mainframe platforms.

• Experience with Agile / JIRA processes.

• Excellent communication skills and ability to present to an audience.

• Ability to work under pressure in a team environment.

• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.

• Lead projects and/or key participant with strong understanding of requirements, documentation & timelines.

• Risk and controls mindset.

Skills:

• Critical Thinking

• Customer and Client Focus

• Decision Making

• Problem Solving

• Risk Management

• Adaptability

• Attention to Detail

• Collaboration

• Issue Management

• Analytical Thinking

• Oral Communications

• Presentation Skills

Other Qualifications:

• ?Intellectual Curiosity

• Speaks up, not afraid to ask questions to gain full understanding of the request and impacts to the application/platform.

• Organized. Can handle multiple projects/service requests.

• Advises on design, development & implementation of complex products/systems.

• Advises on projects & direct activities related to special initiatives.

• Operational Excellence/End2End focus. Learns the upstream/downstream impacts of the change requested.

• Microsoft Office - Word, Power Point and Intermediate + Excel skills

• Familiar with Corporate/Commercial platforms & applications, specifically IDS. Additional supported applications/ platforms are IMPACS, LMS/AIS (Sweeps), Acct Analysis (multiple), AutoBorrow (ABM), Zero Balance Account /Total Funds Roundup (TFR), General Ledger & Content Navigator.?

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.