Lead Sales Clerk

Job Description

Job Description

LEAD SALES CLERK

Rockin Rudy’s // Missoula, MT

WHO WE ARE

Rockin Rudy's (RR) has been a part of the Missoula community since 1982 and is known as the original Hipster Department Store. RR values reflect a culture of inclusion and diversity, which includes a tight knit crew who work together collaboratively and strive to have a great time doing it.

WHO WE ARE LOOKING FOR

RR has a fast-paced, fun-loving, collaborative-minded work environment. We think you’ll thrive here if you have the qualities and traits below:

• Prior leadership or supervisor experience 
• Prior customer service experience
• Friendly, approachable attitude
• Problem-solving and growth oriented mindset
• Adaptable and able to work in a fast paced environment
• Able to delegate, redirect others and handle challenging situations
• Takes initiative & approaches situations w/ inquiry
• Accurate basic accounting skills (processing change, splitting payment)
• Ability to work independently and multitask
• Ability to stand for long periods of time
• Ability to bend, stoop, and lift products and boxes up to XX pounds
• Ability to work nights and weekends - punctuality is non-negotiable
• Enjoys working in a team/collaborative environment

ABOUT THE POSITION

You are applying for a lead sales clerk position. Lead Sales Clerks at Rockin Rudy’s are a part of the leadership team. This position is responsible for being a part of and supporting the sales clerk team, the driving force behind our company. Some responsibilities of a Lead Sales Clerk include, but are not limited to:

• Serve as an advocate for Rockin Rudy’s and do everything possible to make our work environment one of openness, respect, and productivity. 
• Be a model employee, exemplifying and leading by example.
• Supervision of sales clerk team including delegation, redirection, coaching & recognition
• Handle customer complaints or other circumstances that may arise. 
• Maintain communication with buyers managers
• Assist to ensure there is adequate staffing during call outs 
• Offer continued support and training to newer team members.
• Perform all Sales Clerk Duties:
  • Greeting customers and creating a welcoming environment
  • Processing customer transactions, returns/refunds, & exchanges
  • Processing a variety of payment methods
  • Maintaining a clean work environment, sales floor & displays
  • Answering phones & customer inquiries
  • Restocking and backstocking products
  • Helping resolve customer complaints and/or disputes
  • Working on projects in between customers and during down time 
  • Processing inventory (receiving, pricing & displaying)
  • Embodying a collaborative work environment

ABOUT SCHEDULING

The Lead Sales Clerk position has a full time schedule of 4-5 days/week. Generally this will be a set schedule, however the ability to be flexible and cover other lead sales clerk schedules is a must. 

General idea of sales clerk shifts (vary seasonally):

• 8:45 am - 4:00 pm (opening)
• 10:00 am - 6:00 pm (mid)
• 1:00 pm - 9:00 pm (closing)

ABOUT WAGES

All Lead Sales Clerks (LSC) start at $19.00/hour. Wages for this LSC are based on a tenure based structure. 

This position gets a 3% raise at 6 months and then an additional 3% at 1,820 hours worked and an additional increase for every 1,820* hours worked. 

Starting Wage $19.00/hr

6 months.  $19.57/hr

1,820 hours. $20.16/hr

3,640 hours. $21.16/hr

5,460 hours. $22.22/hr

7,280 hours. $23.33/hr

9,100 hours. $24.50/hr

*each milestone is based on roughly 1 year working 35 hours/week

ABOUT PERKS

As a FT employee you will have access to benefits & work perks! Check out the non-exhaustive list below:

• Employer sponsored medical plan w/ buy up options
• Ancillary Benefits - Dental & Vision, Short Term Disability & Life Insurance & additional voluntary options
• PTO & Sick Time (awarded at first 1 year anniversary)
• Employee discount, shared discounts, & holds
• Flexible scheduling
• Paid breaks
• Relaxed dress code
• Employee Assistance Program (EAP)
• Simple IRA (probationary period & income threshold apply)

HOW TO APPLY

Job listings are posted online when we are actively accepting applications. Please follow the prompts in the application process. Click “Apply for this Job” in the top right corner of the page to proceed with your application. 

After applying, please be on the lookout for an initial auto-response email. Emails from our hiring platform can occasionally be sorted into spam email folders. Please make sure to check there if you don't see it in your Inbox. Thank you for your interest in working with the RR Crew!

Rockin Rudy’s is an equal opportunity employer.

Do you have physical/mental limitations that prevent you from applying online? 

Please reach out at View phone number on ziprecruiter.com to request assistance.