Community Healthcare Specialist- Hospice

Community Healthcare Specialist

The Community Healthcare Specialist sales professional is responsible for following patients through the health care continuum. The position has a strong focus on driving business within both the senior housing and health care division. They will provide patient education, support, coaching and ensure services are in place for patient success. The Community Healthcare Specialist will be responsible for interacting, building and expanding relationships with physicians, hospitals, skilled nursing facilities, senior agencies, and other senior communities. They will provide educational presentations and materials, support groups, needs assessments, advanced care planning to senior living communities. The position will be primarily based in our senior living communities. Regional travel may be required.

Required Experience/Skills for Community Healthcare Specialist:

• 1-3 years of health care experience preferred but not required.
• Social work or clinical liaison background preferred but not required
• Strong technical skills in Microsoft Office Suite (Word, Excel, PowerPoint, TEAMS, Outlook)
• Strong presentation and public speaking skills required
• Good communicator, able to articulate product lines and services
• Sales skills
• Solutions orientated
• Thrives in a fast-paced environment while remaining proactive, organized, and energetic.
• Proven self-starter with the ability to initiate, manage and complete multiple projects while working independently.
• Ability to improvise, multi-task and prioritize in a fast paced, always changing environment while maintaining composure.
• Demonstrates the importance of detail and follow through.
• Great time management skills
• Exercises good judgment and sensitivity to confidential and non-routine matters required.

Primary Responsibilities for Transitional Care Navigator:

• Actively demonstrates company culture and values –safety, common beliefs, and a culture of feedback.
• Promote all CSIG service lines and drive referral business
• Patients follow up while in hospital and upon discharge
• Patient coaching and support in develop personal health care plan
• Patients' needs assessments
• Facilitate support groups
• Provide patient and professional educational services
• Welcome and follow up calls for residents starting on services
• Work collaboratively with the community team to provide support and connectivity with other medical professionals.
• High level of teamwork is required
• Performs other tasks as needed.

General Working Conditions:

While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 50 pounds. The noise level in the work environment is moderate. Some travel may be required.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.

Equal Opportunity Employer

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