Lock Specialist
United Wholesale Mortgage
Lock Desk Specialist
The Lock Desk Specialist would be required to cover a broad area of responsibilities within the Lock Desk Team, which includes completing lock desk functions based on requests from both internal and external clients, monitoring and completing requests from assigned work queues, and handling questions from internal and external clients.
What We Need From You
- 6 months or more of either Mortgage Client Service experience or service industry experience such as Restaurant, Call Center, Retail Customer Service, Hotel Hospitality, etc.
- Successful track record with Client Service
- Comfortable with numbers and math
- Comfortable in a high production role
- Strong ability to remain calm and positive in stressful situations
- Resourceful when problem-solving and able to think outside of the box while following the process in place
- Ability to multi-task, prioritize, and quickly solve any problems that arise
- Know when to escalate an issue and to the appropriate team; strong skills in judgment calls
- Ability to simplify and include all details to provide appropriate feedback
- Proficient with the entire Microsoft Suite
- Open to learning, willing to be coached, and able to be adapt quickly in an ever-changing industry
- You thrive in a team environment. We're one team working towards one common goal
- You have a strong ability to take ownership when necessary We call this "Thumb Pointing"
- Driven with a strong work ethic who thrives on getting better every single day
- High School Diploma
- Onsite attendance is required and must be able to work 10am-7pm or 11am-8pm
What You Will Be Doing
- Processing lock requests such as manual locks, re-locks, and rate changes
- Completing lock related Change of Circumstance requests
- Monitoring inbound Lock Desk work queues to maintain SLA on all received requests
- Handling inbound phone calls from internal and external clients
The Place & The Perks
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical, dental, vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
- Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor caf with Wi-Fi
Disclaimer
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
- ...The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and... ...damage to store manager immediately. Ensure fuel tank is filled and lock and secure vehicle at end of day's business. Clock in/out...SuggestedLocal areaImmediate startFlexible hours
- ...documentation. inputs accounts and services to the Bank's computer system. Monthly Reviews Assist with monthly alarm testing, auto door locks. Conduct monthly cash audits of teller drawers, vault and ATM. Sales - Takes a proactive approach in knowing who the Bank's...SuggestedBank staffWork at officeNight shift
- ...children, adolescents, and adults. Position Summary Maintenance Specialist - Full‑time (40 hrs/week) - Evenings 3:00 pm to 1:30 am, works... ...of Plant Operations (trade licensing only). Carry out lock‑out/tag‑out procedures as defined in policy. Perform landscaping...SuggestedFull timeLocal areaWeekend workAfternoon shift
- This position is responsible for: Acting as the Accounts Receivable liaison working with dealers, their respective banks, the Business Centers, MOPAR, Legal, Incentives, Fleet, Logistics and various other non-dealer customers. Supporting the sales function while...Suggested
- ...Senior Licensing Specialist The Senior Licensing Specialist will be responsible for all of UWM's mortgage lender licenses in all 50 states. This individual will need to be familiar with state regulatory agency requirements and statutory law governing mortgage lenders...SuggestedFull timeContract workWork at office
$18 per hour
Douglas-Water in Waterford Charter Township is seeking a full-time Shop Technician to assist in the water treatment industry. The role involves general assistance around the shop, maintaining equipment, and inventory management. Candidates should possess a High School Diploma...Hourly payFull time- ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional... ...to store manager immediately. Ensure fuel tank is filled and lock and secure vehicle at end of day's business. Clock in/out according...Local areaImmediate startRemote workFlexible hours
- ...Maintenance Specialist Maintenance Specialist duties include but are not limited to: Reads and interprets blueprints and manufacturers specifications. Requisitions equipment and materials for equipment installations and repairs. Ensures that safety and...Local areaAfternoon shift
$44.2k - $50.45k
...national origin, disability status, protected veteran status or any other characteristic protected by law. Category Adoption Specialist Description Position: Adoption Specialist Salary: * $44,200 - $50,450.00 Status: Salaried/Exempt *Sign-on...Full timeContract workPart timeLocal areaHome officeRelocation packageFlexible hours- ...The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS...Local areaFlexible hours
- ...Certified Therapeutic Recreation Specialist Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services...ReliefLocal area
- Responsibilities/Qualifications We are seeking a highly motivated, experienced, and connected Community Liaison to lead referral generation efforts and drive business growth for our home care agency. This is a results-oriented position that demands an individual...
- ...100+ homeless service agencies and their clients across the United States. Position Summary The Food Programs Volunteer Specialist oversees and supports volunteers across Lighthouse's emergency food programs, including pantry services, food drives, and home delivery...Work experience placementWork at officeRemote workAfternoon shift1 day per week
- ...Mortgage Operations Specialist United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW This is an 8-hour shift, Monday Friday Requires 100% full-time, on...Full timeContract workWork at officeImmediate startMonday to FridayShift work
- Position Summary Oversees employees and directs operations of the hearing center. Participates in licensed hearing aid dispenser duties. Provides a high level of member service. We offer a comprehensive package of benefits including paid time off, health benefits...Temporary work
- ...The Customer Care Process & Knowledge Specialist , champions new programs and processes within the NA Customer Care organization that drive optimization and service enhancements while strengthening Stellantis's customer service operations, and enhancing the customer...
- ...Building Support Specialist The Building Support Specialist is responsible for all campus needs. In this role, one must be able to provide elite client service and have a strong sense of urgency. This role requires 100% onsite attendance in our Pontiac office. Shifts...Full timeContract workWork at officeShift work
- ...Gift Processing Specialist Founded by Detroit philanthropists George and Ellen Booth in 1904, Cranbrook Educational Community is one of the world's leading centers of education, science, and art. Comprised of a graduate Academy of Art, contemporary Art Museum, Center...Temporary workWork at office
$850 - $1,200 per week
...Lawn Specialist 5401 Perry Dr, Waterford Twp, Michigan 48329 TruGreen accepts applications on an ongoing basis. Job Description At TruGreen, we believe every lawn holds potential and so does every team member. As a Residential Lawn Care Specialist, you'll...Hourly payLocal area- ...OVERVIEW: The Metrology Technology Specialist Intern has the desire to become a proficient product specialist. This person will be trained on each of the different Jenoptik products and exposed to metrology products made by others. The Metrology Technology Specialist...Long term contractInternship
- ...Certified Therapeutic Recreation Specialist Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services...Local area
- ...Description Summary: The Treasury Management Specialist Sr provides comprehensive sales support and sales analysis for the Treasury Management Sales Advisor. Duties & Responsibilities: * Compiles data for Sales Advisors, creating RFP's, proposals and pro-forma...Work at officeRemote workWork from homeFlexible hours
- Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They
$17 - $25 per hour
Position Summary... What you'll do... Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Provides guidance and support to members regarding self-service technology. Processes member...Hourly payMinimum wageFull timeTemporary workPart time- ...Responsibilities Maintenance Specialist - Full-Time - 40 hrs. /week, Evenings: 3pm - 1:30am, works every third weekend, rotating holidays HAVENWYCK HOSPITAL (a UHS facility): Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital...Full timeLocal areaWeekend workAfternoon shift
- ...Records Specialist Job Category: Records Requisition Number: RECOR001648 Posted: May 14, 2026 Full-Time Bloomfield Hills, MI Job Details Description Dykema Gossett PLLC, a leading national law firm, is recruiting for a Records Specialist in our Bloomfield...Full timeWork experience placementWork at officeLocal areaFlexible hours
- ...3/2/2026 Location: Pontiac High School District: School District of the City of Pontiac The Behavior Intervention Specialist must be equipped with the knowledge and skills necessary to assist individuals, groups and systems through the application of positive...
- ...Maintenance Specialist The Maintenance Specialist performs a variety of maintenance and repair functions throughout the facility and is active in supporting staff with patients and visitors. Maintenance Specialist duties include but are not limited to: reading and...Local areaAfternoon shift
$16 - $18 per hour
...FASTSIGNS Sign Production Specialist FASTSIGNS #381201 is hiring for a part-time Sign Production Specialist to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holiday Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS...Hourly payPart time- ...Energetics Specialist (1st Shift) Job Category: Manufacturing Full-Time World Headquarters Pontiac, MI 48341, USA Description Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial...Full timeFor contractorsDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lock Specialist. Be the first to apply!
- bank reconciliation specialist Pontiac, MI
- remote outreach specialist Pontiac, MI
- deployment specialist Pontiac, MI
- member experience specialist Pontiac, MI
- registration specialist Pontiac, MI
- math specialist Pontiac, MI
- executive protection specialist Pontiac, MI
- grocery specialist Pontiac, MI
- government relations specialist Pontiac, MI
- public health specialist Pontiac, MI

