Medical Records Technician

Medical Records / Medical Office Assistant Location: Salem Hours: Monday–Friday, either 8:00 AM–4:30 PM or 8:30 AM–5:00 PM, depending on department needs Pay: $17.00–$18.00 per hour, depending on experience Position Summary We are seeking a detail-oriented and organized Medical Records / Medical Office Assistant to support our medical records and front office operations. This position is responsible for maintaining accurate patient medical records, processing medical record requests, monitoring physician documentation, and providing administrative support to ensure efficient patient care and office operations. The ideal candidate will have strong organizational and time-management skills, excellent attention to detail, and the ability to maintain confidentiality while working in a fast-paced medical office environment. Key Responsibilities Scan and attach all internal and external correspondence and electronic medical reports into patient medical record charts according to established filing systems. Pull charts for scheduled appointments in advance according to established guidelines. Ensure all appropriate documentation for scheduled patient visits is attached to the patient’s chart. Print, mail, and/or fax patient chart information as requested and authorized, and document all processes. Release medical record information to individuals or agencies in accordance with applicable State and Federal regulations. Compile and maintain patient medical records to accurately document patient condition and treatment and provide data for research, cost control, and quality improvement efforts. Pick up out-guides from designated locations and return them to the Medical Records department. Catalog charts for storage and maintain electronic records of stored charts. Submit requests for chart retrieval from storage when needed to fulfill medical record requests. Make copies of dictated interval notes as required. Monitor physician dictation and ensure documentation is completed in the EMR; alert physicians when documentation is outstanding or behind schedule. Maintain a record of new patients for weekly physician OCM meetings. Follow policies and procedures to contribute to the efficiency of the front office and provide backup assistance to front office staff as needed. Send dictations to referring providers via manual fax, RightFax, or electronically through Direct Message. Log FMLA and disability forms for provider completion; mail or fax completed forms and contact patients as appropriate. Send outgoing faxes and distribute incoming faxes. Prepare correspondence, memos, forms, and other typed materials as requested by the supervisor. Perform other related duties as assigned. Minimum Qualifications High school diploma or equivalent required. Previous experience in a medical office or healthcare setting preferred. Knowledge of electronic health record (EHR/EMR) systems preferred. Strong time-management and organizational skills. Excellent attention to detail and commitment to accuracy. Strong written and verbal communication skills. Ability to handle confidential patient information appropriately and in accordance with applicable regulations. Ability to work independently while also functioning effectively as part of a team. Ability to prioritize tasks and meet deadlines in a busy medical office environment. Why Join Us? This is an excellent opportunity for an organized and dependable professional looking to contribute to a healthcare team while gaining valuable experience in medical records and office operations.