Lease Processor I
Stellantis Financial Services US
Lease Processor I
Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citron, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
The Lease Processor I is responsible for verifying and processing lease contract packages to ensure each file is accurate and complete before funding as well as supporting the Lease Processing Team with administrative tasks.
Essential duties and responsibilities include:
- Review lease contract documents to ensure conformity with Stellantis Financial Services (SFS) policies.
- Ensure contracts submitted for funding are complete, accurate, and reflect proper approval authorities, specifically Truth-In-Lending and Regulation M disclosures, and ensure the accurate calculation and correct disclosure of federal-mandated fees.
- Inspect lease package documentation for suspicious or fraudulent documentation.
- Verify calculations on the contracts before funding and prepare completed files for funding.
- Perform financial calculations such as payoffs, rebates, residuals, payments, money factors, lease worksheets, vehicle registration, driver's license, residence, and insurance coverage.
- Maintain confidentiality when accessing personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
- Follow up with Dealership, Sales team, and other internal partners to resolve all non-compliant funding issues via Dealer Chat, email, and Outbound Calls.
- Actively manage a shared email inbox, ensuring timely responses to incoming messages, assigning tasks to relevant team members, archiving old emails, and submitting DDS escalation to maintain clear communication protocols within the shared mailbox.
- Perform other duties as assigned.
Qualifications and competencies required to perform this job successfully include:
- Entry-level; no previous experience required.
- High school diploma and/or GED.
- Strong attention to detail and sound judgment skills.
- Strong analytical reasoning abilities.
- Excellent verbal, reasoning, and written communication skills.
- Strong interpersonal skills and business acumen.
- Excellent planning, leading, and problem-solving skills.
- Proficient in using Microsoft Office Suite.
- Ability to multitask and prioritize multiple files effectively and efficiently.
Overtime required on an as-needed basis.
Travel 0-10% - as required on an as-needed basis.
Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX; Phoenix, AZ.
Physical demands include:
- While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
- Required to use a headset and telephone for calls.
- The employee is occasionally required to stand, walk and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to ten pounds.
- Specific vision abilities required by this job include close vision.
Work environment characteristics include:
- The noise level in the work environment is usually moderate.
Work schedule: This position is a hybrid role and requires the ability to work various shifts to accommodate business needs. Monday through Friday and on weekends as needed.
An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.
Stellantis Financial Services Inc (SFS) is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay, and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct, and other legitimate business reasons.
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