SSC Regional Business Process and Implementation Manager

SSC Regional Business Process and Implementation Manager Philippines Pasay City Contract Logistics / Supply Chain Management Full Time About the job The Regional Business Process and Implementation Manager is a pivotal role within our organization, responsible for developing and aligning Contract Logistics (CL) processes with customer expectations and operational requirements. This role champions continuous improvement initiatives across all sites within the region and acts as a key liaison between the Business Improvement and Support Services (BISS) team and the Engineering/Operational teams. Develop and implement CL processes that meet customer expectations and operational needs. Serve as the HPS (High-Performance System) champion for all regional sites. Lead SIP (Site Improvement Plan) initiatives across the region. Champion CIP (Continuous Improvement Process) efforts at all regional sites. Act as the primary conduit between the BISS team and Engineering/Operational teams. Maintain and enhance WMS (Warehouse Management System) skills within operations as the key superuser. Adhering to continuous improvement procedures through best practices to increase the competence level of contract logistics-related processes to achieve performance, quality, compliance, and service level growth. Assisting with implementing new customers, reviewing SOP, and providing feedback. Adaptability to changing market environment and ability to take on different tasks. About you We will help you be successful in this role. To start you will need Work experience in international logistics or freight forwarding apprenticeship preferred 1-3 years of experience in operation preferred International working experience preferred Ability to work under pressure to cope with periods of high workload and tight timelines Willingness to work overtime to meet deadlines when required Microsoft Office 365 Products Fluent in English (written and spoken) and other language (written and spoken) beneficial About our specials Not only will you be joining an amazing and supportive business that provides the best Freight & Logistics services, you will also get: A competitive remuneration package Employee Bonus Scheme Strong and supportive leadership team About our benefits Team Building Monthly team activities to bring the team together and support charities Supportive Work Culture Work in a safe, multi-cultural, inclusive environment where everyone is respected Development We always look internally before advertising externally for open positions within the company Flexible working conditions We have a flexible work - life balance scheme Hellmann Worldwide Logistics is an equal opportunity employer. #J-18808-Ljbffr