Director, Core HCP Products & Experiences

Director, Core HCP Products & Experiences

• United States - New York - New York City

We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place.

To fully realize Pfizer’s purpose – Breakthroughs that change patients’ lives – we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.

Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues.

Overview

The Director, Core HCP Products leads the strategy, development, and delivery of Pfizer’s core HCP digital products, primarily PfizerPro and other owned HCP properties. Reporting to the Sr. Director, HCP Products, this role combines product strategy with hands‑on product ownership: it defines the core HCP experience, and is accountable for translating that into shipped product that performs against clear business and experience objectives.

Role Responsibilities

• Define the core clinician personas for Pfizer’s HCP surface and the value propositions, north stars, and KPIs that determine success.
• Decide which features and capabilities the core HCP products should prioritize, translating clinician insight, market and competitive analysis, and user research into clear product direction.
• Map key clinician journeys across PfizerPro and other owned HCP properties, identifying pain points and friction and defining the experiences that resolve them in service of business outcomes.
• Champion human‑centered design methodology to ensure product decisions are grounded in real clinician needs rather than assumption or internal preference.

Product Ownership & Delivery

• Own and execute the HCP product roadmap for PfizerPro and other owned HCP properties, ensuring alignment with HCP and DPX strategy, business objectives, and clinician needs.
• Manage the end‑to‑end product development lifecycle, including planning, definition, design, development, testing, and launch, representing the voice of the customer and business in product decisions.
• Use prototypes to test, learn, and iterate rapidly, moving from concept to validated direction with speed.
• Consolidate international market needs and therapeutic‑area requirements into the core product roadmap, serving clinicians across markets by design.
• Coordinate delivery with development teams to keep launches on schedule and ensure products ship with quality and against defined KPIs, identifying risks and removing roadblocks.
• Define, instrument, and track success metrics for the HCP surface, making evidence‑based product decisions and holding the roadmap accountable to measurable outcomes.
• Work with UX to codify and uphold experience standards, ensuring consistency and high quality built on the shared design system.
• Partner with Operations on launch sequencing, MLR coordination, and release management to maintain product velocity without compromising compliance or quality.
• Apply AI‑enabled product and design tools (e.g., Adobe Target, Claude Design, Figma Make) to accelerate the path from concept to testable product, building products that leverage AI capability rather than merely support it.
• Maintain current knowledge of digital product management practice, emerging technologies, and regulatory complexity (MLR) specific to HCP audiences.

Basic Qualifications

• Bachelor’s degree in Business, Marketing, Computer Science, or related field.
• 8+ years of experience across product management and product strategy, with a proven record of defining product direction and owning digital products end‑to‑end on complex digital platforms.
• Deep expertise in journey mapping, persona definition, and human‑centered design.
• Strong analytical approach to decision‑making, including root‑cause analysis, success metrics definition, and evidence‑based product calls.
• Demonstrated fluency with AI‑enabled product, design, and prototyping tools, and a point of view on what AI makes buildable now.
• Familiarity with Agile methodologies and experience working in an Agile development environment; working knowledge of Lean Startup.
• Proven ability to lead cross‑functional initiatives, identify risks, and remove roadblocks to deliver on time and to standard.
• Courage to provide objective opinions, especially when making go/no‑go product decisions.
• Strong writing, presentation, and influencing skills.
• Discretion and trustworthiness in dealing with confidential information.
• Role model for the PFE Values (Courage, Excellence, Equity, Joy).

Preferred Qualifications

• Deep understanding of the healthcare ecosystem and HCP/clinician engagement, with familiarity with MLR review and regulated digital delivery.
• Experience launching and landing products with external partners and platforms.
• Experience delivering digital products across multiple geographies; flexibility to work with the U.S. time zone on a regular basis.
• Experience launching or scaling disruptive, customer‑centric digital products.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities, including influencing and collaborating with peers, coaching others, overseeing work of colleagues to achieve meaningful outcomes and create business impact.

Location & Compensation

Work Location Assignment: Hybrid. United States – New York City.

Annual base salary range: $162,900.00 to $271,500.00. Eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20% of base salary and share‑based long‑term incentive program.

Benefits

Pfizer offers comprehensive benefits including a 401(k) plan with matching contributions, additional retirement savings contributions, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits covering medical, prescription drug, dental and vision.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable laws governing nondiscrimination, work authorization and employment eligibility verification. Pfizer is an E‑Verify employer. This position requires permanent work authorization in the United States.