Sales Development Representative - Mailchimp

Sales Development Representative - Mailchimp

We are seeking an experienced sales development rep, eager to grow and develop their career in the tech space. You will be representing one of our key clients, a leading SaaS email marketing company. Your primary responsibilities will include identifying and qualifying potential sales opportunities, handling inbound and outbound communications, and efficiently directing leads to the appropriate sales team members across different channels.

Location: Salt Lake City, UT - Hybrid

What Will You Do?

• Lead Qualification: Identify and qualify potential sales opportunities through inbound channels of communication.
• Inbound Calls/Web Forms/Chat: Manage a channel across incoming calls, web forms and chat requests from existing or new customers. Gather necessary information while determining the nature of their requirement. Resolve queries through necessary content or redirect inbound requests to the necessary team.
• Objection Handling: Effectively qualify and route leads or calls to the appropriate sales agent based on the nature of the inquiry or request, overcoming objections to move to the next phase of the sales process.
• Customer/Rep Engagement: Provide excellent customer experience by addressing customer inquiries and concerns with courtesy, patience, and a customer-centric approach. Focus on customer requirements while providing a professional handover to inside sales reps.
• Key Performance Indicators: Align to set of KPIs relevant to handling a volume of incoming lead while qualifying to a high standard.
• Collaboration: With sales on lead quality and conversion.

What Will You Need to Succeed?

• 1 year business sales experience (tech/software a plus)
• Motivated, positive professional keen to make an impact in a scaling business.
• Strong communication skills, both verbal and written.
• Excellent interpersonal skills and a customer-centric mindset.
• Ability to work in a fast-paced environment while handling multiple tasks simultaneously.
• Willingness to learn and adapt to new processes and procedures.

What We Offer:

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

Compensation Range: $40,000 - $45,000 USD

The hourly pay for this position is $19.23 USD. This pay structure may also include a variable bonus component of $5,000 USD annually. There are several factors to consider including but not limited to, the role's responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at View email address on click.appcast.io for assistance.