Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Telephony Systems Coordinator

AssistRx

The Telephony Systems Administrator supports the daily operations of the Call Center telephony environment, helping ensure end users are able to effectively support internal and external customers.

This role focuses on troubleshooting, user support, system maintenance, reporting, onboarding support, and basic administration within the Call Center telephony platform. This is a great opportunity for someone looking to grow their career within telephony systems and call center technology.

The Telephony Systems Administrator will assist with:

  • Day-to-day support of telephony and call center systems
  • Troubleshooting system and user issues
  • IVR updates and maintenance
  • User setup and onboarding support
  • Basic reporting and campaign support
  • Coordination with third-party vendors when issues arise
  • Maintaining and improving existing call flow functionality

Responsibilities

  • Provide day-to-day support for Call Center telephony systems
  • Troubleshoot telephony and user-related issues
  • Support inbound and outbound call campaigns
  • Assist with IVR administration and updates
  • Generate and review basic call center reporting
  • Support onboarding activities for new clients and users
  • Work cross-functionally with operations and internal support teams
  • Escalate complex issues appropriately
  • Maintain documentation and support processes
  • Assist with system enhancements and process improvements

Requirements

Qualifications

  • 1-3 years of experience in technical support, telephony support, help desk, call center systems, or related experience
  • Exposure to Cisco telephony platforms preferred (CUCM, UCCX, VOIP, Jabber, IP Phones, etc.)
  • Basic understanding of call center environments and IVR functionality
  • Strong troubleshooting and communication skills
  • Ability to learn new systems and technologies quickly
  • Organized with strong attention to detail
  • Comfortable working in a fast-paced environment
  • Healthcare or call center experience is a plus, but not required
  • Relevant certifications or technical coursework are a plus

Benefits

Supportive, progressive, fast-paced environment.

- Competitive pay structure.

- Matching 401(k) with immediate vesting.

- Medical, dental, vision, life, & short-term disability insurance.

- AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

- All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

- AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Telephony Systems Coordinator in United States vacancy
  •  ...well-being across the region. IPHI’s work strengthens health systems and policy, enhances conditions that promote health, and builds...  ...fiscal sponsor. The FEC is seeking a part-time Food Systems Senior Coordinator to support and help manage a portfolio of initiatives spanning... 
    Suggested
    Part time
    For contractors
    Local area

    Institute for Public Health Innovation

    Annapolis, MD
    1 day ago
  • $60 per hour

    Role Description The Prince George’s County Food Equity Council (FEC) is seeking a part-time Food Systems Senior Coordinator to support and help manage a portfolio of initiatives spanning food access, local agriculture, and community-based food system efforts. This role... 
    Suggested
    Contract work
    Part time
    For contractors
    Work at office
    Local area
    Remote work

    Institute for Public Health Innovation

    Remote
    4 days ago
  •  ...HDR is seeking a Controls Systems EIT/Coordinator in San Antonio, Texas. The role includes engineering tasks, coordinating with disciplines, and ensuring project design adherence. Candidates should possess a Bachelor's degree in a relevant engineering field, and familiarity... 
    Suggested

    HDR

    San Antonio, TX
    17 hours ago
  • $18.49 per hour

     ...apply to any current vacancies that match your interests. Role Mission: The mission for the Student Information Systems (SIS) coordinator is to achieve 97.5% average daily attendance, 100% enrollment, maintain 100% data accuracy and 100% compliance with IDEA's... 
    Suggested
    Hourly pay
    Immediate start
    Relocation package

    IDEA Public Schools

    Cincinnati, OH
    4 days ago
  • $55k - $60k

     ...Description Role Overview Totum Market and Eatery is seeking a Retail Pricing and Item Setup Coordinator to manage product data accuracy across the store’s POS system, electronic shelf label platform, promotional pricing execution, and new item setup workflows.... 
    Suggested
    Seasonal work
    Local area

    Aureate Development

    Tampa, FL
    20 days ago
  • $19.65 - $22.92 per hour

     ...examination accommodations. Communicate with course/clerkship coordinators/directors for exam planning purposes. Prepare confidential computer...  ...and evaluation tools in learning/curriculum management systems. Provide training and support on testing software to faculty,... 
    Work at office
    Flexible hours
    Afternoon shift

    Reasors Food Stores

    Kalamazoo, MI
    2 days ago
  •  ...Become an Outage Request Coordinator (Power System Operations Specialist 3) at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide critical support to the Grid Control Center, perform technical studies to ensure reliability, collaborate... 
    Remote work
    Relocation

    Southern California Edison

    Alhambra, CA
    4 days ago
  •  ...Overview The Library IT Systems Coordinator works collaboratively to enhance the library’s core systems, including the library services platform, digital asset management and preservation environment, discovery interfaces, and supports the maker studio. This position serves... 
    Part time
    Work at office
    Remote work

    Code4lib

    Omaha, NE
    1 day ago
  •  ...student satisfaction, and continued institutional growth within the academic community. Join us! The Student Information Systems (SIS) Coordinator is a very important contributor to the effective collection, analysis, maintenance, and reporting of data for students who... 
    Work at office
    Local area

    Austin Community College

    Little Rock, AR
    3 days ago
  •  ...Location: CENTRAL OFFICE STUDENT INFORMATION SYSTEMS COORDINATOR BASIC FUNCTION/PURPOSE The purpose of this position is to coordinate data collection, applications of the student information system, and other software programs and applications used throughout... 
    Work at office
    Local area
    Immediate start

    Jasper County Charter System

    Monticello, GA
    3 days ago
  •  ...TPA And Systems Coordinator The TPA and Systems Coordinator is responsible for supporting insurance estimating and third-party administrator (TPA) processes by ensuring accurate data entry, compliance, and documentation. This office-based role requires advanced computer... 
    Full time
    Work at office
    Monday to Friday

    American Restoration

    Union, NJ
    1 day ago
  •  ...Coordinator, Facilities Administrative Systems Business Title - Coordinator, Facilities Administrative Systems Posting Category - Administrative and Professional Salary Grade - 05 Salary Plan - Professional Staff - SEIU Hiring Range /Pay Rate Department... 
    Temporary work
    Work at office

    Cleveland State University

    Cleveland, OH
    2 days ago
  • ## Delivery & Systems Coordinator, Fidelity Workplace Consulting TechnologyApplylocations: Westlake, TX: Covington, KY: Smithfield, RItime type: Full timeposted on: Posted Todayjob requisition id: 2131684## ## Job Description:**Note: Fidelity will not provide immigration... 
    Full time

    Soteria Reinsurance Ltd.

    Smithfield, RI
    1 day ago
  •  ...-ordinator to ensure computers are installed properly, functioning efficiently and secure. The role involves hardware maintenance, system monitoring, and support for Front Office and Property Management Systems, with PCI DSS knowledge and strong problem-solving abilities... 

    IHG Hotels & Resorts

    Miami, FL
    17 hours ago
  • System Credentialing Coordinator Position at Memorial Hermann Health System. Job Summary The Senior Credentialing Specialist is responsible for the coordination of all activities associated with the credentialing and re‑credentialing of physicians and providers. The role... 
    Full time
    Work at office

    Memorial Hermann Health System

    Houston, TX
    4 days ago
  • DPR Construction is seeking an experienced MEP Coordinator in Austin, Texas. In this role, you will coordinate all mechanical, electrical, plumbing, and fire/life safety systems on a day-to-day basis. The ideal candidate has 5+ years of experience and a strong understanding... 

    DPR Construction

    Austin, TX
    4 days ago
  • $86.74k - $103.88k

    Regional Coordinator - Rapid Instructional Systems Enhancement (RISE) Region 4 Education Service Center - HOUSTON, Texas. Open on Google Maps. This job is also posted in Region 4 Education Service Center. Job Details Job ID: 5679365 Application Deadline: Posted until... 
    Full time
    Work at office
    Immediate start
    Work visa

    Young World Physical Education

    Houston, TX
    2 days ago
  • Job Title: Systems Coordinator - NetSuite Administration Job Type: Full-time Schedule: Monday to Friday Ability to commute/relocate: Braintree, MA 02184: Reliably commute or planning to relocate before starting work (Required) Experience: VMWare: 1 year (Preferred... 
    Full time
    Relocation
    Monday to Friday

    Fireking Baking Company

    Braintree, MA
    4 days ago
  • $63.58k - $79.48k

    Senior Coordinator, Basic Needs System Intake This position leads and manages the intake and triage process for students referred to the districtwide Basic Needs system. Reporting to the Manager, Basic Needs System & Intake, the Senior Coordinator ensures timely, accurate... 
    Temporary work
    Work experience placement
    Work at office
    Local area

    Austin Community College District

    Austin, TX
    2 days ago
  • $75k

     ...the supervision of the Director, Hospital Partnerships & Care Transitions, the Senior Intake Coordinator provides leadership and oversight for intake operations across Systems of Care programs. The role manages the end-to-end referral process, supervises Intake Coordinators... 
    Internship

    Coordinated Behavioral Care, Inc.

    New York, NY
    3 days ago
  •  ...Broward Health Corporate ISC Ft. Lauderdale FL (#31769) Shift: Shift 1 (Days) FTE: 1.0 (FT) Summary: A System Preference Card Coordinator manages and updates preference cards in the EPIC/OpTime system. Preference cards outline the specific instruments equipment... 
    Shift work

    Broward Health

    Fort Lauderdale, FL
    8 hours ago
  • We are seeking a proactive and detail-oriented Enrollment Systems Coordinator to support our enrollment operations, systems, and data management. In this role, you will be the backbone of our enrollment process, ensuring our systems (SchoolMint, HubSpot) run smoothly,... 
    Work at office
    Flexible hours
    3 days per week

    KIPP

    Austin, TX
    20 days ago
  • Position: Network & Systems Administrator Department: Information Technology Reporting Manager: Director, Technology Status: Full-Time Job Classification: Non-Exempt Location: Las Vegas, NV About the A's The A's are a baseball team founded in 1901. They have a rich history... 
    Permanent employment
    Full time
    Work at office
    Remote work
    Night shift
    Weekend work

    Athletics

    Las Vegas, NV
    3 days ago
  • CFO Trane U.S. -CFO is seeking an Environmental Health and Safety Systems Coordinator in Dallas, NC. This role is pivotal in promoting and maintaining safety programs across the Americas, particularly focusing on Latin America. You will work closely with leadership to ensure... 
    Remote job

    CFO Trane U.S. -CFO

    Dallas, NC
    1 day ago
  • Coordinator of State & Federal Data Systems Division: Office of the Deputy Superintendent, Accountability, Student Achievement, and School Improvement Reports To: Director, State and Federal Reporting Evaluation Tool: HCSAPE Salary Schedule: C2 (Doctorate), C2-1 (Specialist... 
    Work at office

    Henry County Schools

    Mcdonough, GA
    1 day ago
  • $80k - $100k

    The University of California, Berkeley is seeking an Information Systems Assistant for their Department of Mathematics. This role encompasses providing IT support, managing web operations, and overseeing systems management while ensuring compliance with campus policies.... 

    University of California Berkeley

    Berkeley, CA
    16 days ago
  •  ...valuable training, support and resources focused on employee success with our branch. Our company is seeking an Operating Systems Coordinator to support executive management and office staff. The ability to multi-task, while maintaining moderate schedules and... 
    Part time
    Work experience placement
    Work at office
    Local area
    Monday to Friday

    DFW Ameritex Inc

    Cedar Hill, TX
    8 days ago
  • Randstad is looking for a Systems Coordinator in Aurora, CO to manage the radiology information systems supporting local market radiology departments for a duration of 3 months. The role requires implementing and maintaining radiology systems, documenting requirements,... 
    Local area

    Randstad

    Aurora, CO
    2 days ago
  • $85.89k - $103.49k

    Coordinator - Data Literacy and Continuous Improvement Systems Date Posted: 5/12/2026 Location: District Service Center Reports to: Director - Data Literacy, Assessment Strategy, and Continuous Improvement PC: 24288 Grade: 404 Hours: 239 Days Salary: $85,893 - $103,... 
    Interim role
    Work at office
    Immediate start

    Fort Worth Independent School District

    Fort Worth, TX
    17 hours ago
  • $50k - $93k

    Geographic Information Systems (GIS) Coordinator Salary: $50,000.00 - $93,000.00 Annually Application Deadline: N/A Open Until Business Needs Are Met (1st Review of Resumes 6/29/2026) The Arizona Department of Administration (ADOA), Arizona Strategic Enterprise Technology... 
    Work at office
    Local area
    Remote work
    Work from home

    Arizona Department of Administration

    Phoenix, AZ
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Telephony Systems Coordinator. Be the first to apply!