~Inside Sales Representative II

Inside Sales Representative

As an Inside Sales Representative within our Aerospace and Defense division, you will be responsible for supporting complex strategic customers through outbound sales calls, lead qualifications, and smaller account management and special projects. This role requires a detail-oriented, proactive individual who excels in customer support and sales processes and is not afraid to develop sales and growth strategies toward key customers while aligning with critical sales business objectives with your sellers.

Responsibilities

Customer Support: Provide exceptional support to customers through various communication channels (phone, email, chat) to ensure their needs are met promptly.

Sales Collaboration: Work closely with the sales team to prepare quotes, proposals, and contracts, while assisting with overall sales efforts.

Follow-Up Communications: Conduct follow-up communications regarding orders, inquiries, and support requests to ensure customer satisfaction and timely resolution.

Quote Preparation: Prepare and send formal quotes based on customer requests, ensuring competitive pricing and terms.

Interdepartmental Collaboration: Collaborate with marketing, product management, and customer service teams to enhance the overall customer experience.

Sales Program Support: Assist with the implementation and promotion of sales programs and initiatives to boost product visibility and sales, especially for the Defense Logistics Agency.

Issue Resolution: Address and resolve customer issues related to orders, products, and billing promptly, ensuring high levels of customer satisfaction.

Relationship Development: Develop strong, collaborative working relationships with internal stakeholders and customers.

Problem Resolution: Work with engineering, product management, pricing, customer service, ISC and other teams to ensure effective problem resolution and customer satisfaction.

Quality Assurance: Assist customers with quality and delivery issues that may arise.

Qualifications

Must Have:

Proven track record of driving sales growth proactively.

2 years experience in sales or customer support, preferably in the aerospace and defense industry.

Must be proficient in CRM software and Microsoft Office Suite.

Demonstrated persistence and discipline in pursuing sales goals.

We value:

Bachelor's degree or equivalent experience. Experience in the field is preferred.

Ability to Teach and Advise, Deliver Value Propositions, Develop Relationships

Excellent communication and presentation skills

Strong interpersonal and communication skills.

Qualify & disqualify complex sales opportunities

Ability to multitask and prioritize customer inquiries effectively.

Can influence at varying levels across the organization

Ability to handle multiple priorities and navigate in a highly matrixed environment

Ability to work in a fast-paced, highly matrixed environment

Technical background in sensing sales

Analytical and financial skills

Effectively getting results in a matrixed organization structure

Clear communication and vision-setting skills

Executed presence and interfacing with customers at all levels of the organization

Developing and fostering strong customer relationships

Strategic mindset to scope tasks and achieve goals

Passion for winning

Timely decision-making in the face of complexity and ambiguity

Ensuring customer satisfaction (delivery, quality, reliability)

Other languages valued

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

Required Skills

Accounts Management

CRM Systems Administration

Customer Solution Management

Independent Work Skills

Inside Sales

Microsoft Office

Revenue Targets

Sales Data Management

Sales Support

Time Management

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments powered by our Honeywell Forge software that help make the world smarter, safer and more sustainable.

Job Info

Job Identification 151803

Job Category Sales

Posting Date 07/28/2026, 07:24 PM

Job Schedule Full time

Locations 830 E Arapaho Rd, Richardson, TX, 75081, US 2080 Arlingate Lane, Columbus, OH, 43228, US (Remote)

Hire Eligibility Internal and External

Relocation Package None

US Person Must be a US Citizen due to contractual requirements