Medical Support Assistant

Medical Support Assistantu00a0u00a0u00a0u00a0u00a0IDu00a02026-25098u00a0u00a0u00a0Categoryu00a0Specialty Technicians - Medical Assistantu00a0u00a0u00a0Facilityu00a0VA - Utah - George E. Whalen VA Medical Center, Salt Lake CityJob Descriptionu00a0Spectrum Healthcare Resources has a potential 0pportunity for a Remote Medical Support Assistant, supporting the Salt Lake City VA Medical Centerin Salt Lake City, UT.Join a team that makes a real difference in the lives of Veterans. This role offers the chance to support patient care coordination within the VA system, ensuring timely access to quality healthcare. If you're detail-oriented, tech-savvy, and passionate about delivering exceptional service, this is your opportunity to contribute to a mission that truly matters.Position Details:100% Remote - must live within 50 miles the communting area Regular business hours: Monday - Friday 8:00am - 4:30pm No Nights, Weekends, or Holidays Benefits elitible position with 11 Paid Federal Holidays and PTO Avalableu00a0Qualifications: U.S. residency required. High School diploma or GED. Strong oral and written English skills; basic medical terminology preferred. Proficient in Microsoft Office, especially Excel. Ability to type at least 50 WPM and work with electronic medical records. Strong organizational skills; able to work independently and prioritize tasks. Ability to resolve customer concerns accurately and timely. No health restrictions that interfere with job duties.u00a0Job Duties: Coordinate patient care and scheduling with internal and community providers. Ensure timely and accurate patient communication and appointment scheduling. Validate and update patient demographic information. Process medical records and integrate data into VA systems (CPRS, VistA). Manage community care consults using VA systems (HSRM, PPMS). Answer and respond to phone inquiries professionally and promptly. Use Microsoft Office (Excel, Word, Outlook, Teams) daily. Provide excellent customer service to patients, families, and VA staff. Perform other administrative tasks as assigned.For More Information Contact:Lexie Overview:At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.u00a0EOE/Disabled/VeteransLocation : Locationu00a0US-UT-Salt Lake Cityu00a0u00a0u00a0u00a0Recruiter : Full Name: First Lastu00a0Alexandria Pollardu00a0u00a0u00a0u00a0Direct phone numberu00a03147444193u00a0u00a0u00a0u00a0Recruiter : Emailu00a0Spectrum Healthcare Resources is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected characteristic.