Senior Inside Sales Specialist (Process Owner)

We are an owner‑managed, medium‑sized company based in Germany. As one of Europe’s leading providers of modular storage buildings, we specialise in engineering lightweight construction technologies. Reports to: General Manager (GM) Position Summary The Inside Sales Manager is a senior, stand‑alone role responsible for executing and owning the inside sales process from qualified lead intake through formal proposal and handoff to Outside Sales. This position does not manage personnel but acts as the primary inside sales authority, process owner, and key commercial partner to Business Development, Marketing, and Outside Sales. The role requires strong sales execution, discovery rigor, solution positioning and commercial discipline, along with the ability to operate independently at a high level. Core Responsibilities Sales Process Ownership & Execution Own and execute the five‑step customer engagement process: Introduction Analysis / Discovery Demonstration Proposal / Offer Development Formal Offer & Outside Sales Handoff Act as the internal expert on the inside sales workflow and ensure consistency, clarity, and professionalism at every stage. Serve as the primary point of accountability for inside sales activity and outcomes. Lead Intake & Qualification Receive and process: Marketing‑generated leads (unqualified inbound) Qualified opportunity handoffs from Business Development Managers Conduct structured discovery to: Validate customer needs and project timelines Identify decision‑makers and influencers Determine solution fit and budget alignment Advance qualified opportunities and disqualify poor‑fit leads efficiently. Customer Engagement & Solution Development Lead customer‑facing activities including: High‑level company and capability introductions Problem discovery and needs analysis Virtual demonstrations of systems, components, parts and accessories Align customer requirements with appropriate sales solutions Confirm functional, application and commercial requirements prior to proposal. Proposal & Offer Management Develop accurate, high‑quality commercial proposals based on confirmed scope. Review proposals with customers to validate technical and functional fit, ensure pricing and budget alignment, and confirm readiness for next steps. Issue formal written offers when criteria are met. Outside Sales Handoff Coordinate and execute structured handoffs to Outside Sales: schedule and lead handoff meetings, transfer complete opportunity documentation and customer context, ensure Outside Sales enters customer sites fully prepared and aligned. Cross‑Functional Collaboration Partner closely with Business Development on opportunity quality and early‑stage context. Partner with Marketing on lead quality feedback and campaign effectiveness. Partner with Outside Sales on opportunity progression and closure readiness. Act as a trusted commercial thought partner for the GM. Reporting & CRM Discipline Maintain accurate and timely CRM records. Provide pipeline visibility, forecasts and activity reporting to the GM. Identify process gaps and recommend improvements to increase conversion. Success Metrics Lead‑to‑opportunity conversion rate Proposal win rate Pipeline velocity and deal progression Quality and completeness of Outside Sales handoffs Customer feedback and engagement quality Qualifications 5+ years of B2B inside sales experience, preferably in industrial, manufacturing or engineered solutions. Proven ability to independently manage complex sales cycles. Strong discovery, presentation and proposal development skills. High commercial acumen and attention to detail. Comfort working directly with senior leadership. Strong CRM discipline and process orientation. Your Advantages A challenging and entrepreneurial role with responsibility for the US market in a dynamic growth environment. Attractive salary package. Plenty of room for regular exchange and opportunities to contribute to a positive working environment. Modern equipment and everything you need for success in your role. Herchenbach Industrial Buildings GmbH | Humperdinckstraße 1, 53773 Hennef Herchenbach Industrial Building Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr Herchenbach Industrial Buildings GmbH