Automotive Service Advisor

Automotive Service Writer Advisor

Help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner. They also ensure the shop maintains a high professional image. Specific responsibilities include:

• Meet and greet customers.
• Write estimates, and suggest services to the customer.
• Superior ability to positively relate and communicate with customers, including outstanding telephone skills.
• Some mathematical skills are necessary for creation of estimates and billing.
• Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas.
• Check vehicle maintenance records; examining service schedules.
• Write estimates for parts and labor, review suggested services with customers.
• Sell maintenance, brakes, tires, alignments and more.
• Build a great rapport and relationship with customers so they continually return for their service needs.
• Oversee work done by tech by reviewing inspection forms and tech notes for suggested services.

We are a destination for tires, brakes, oil change and all the maintenance and repair. If you have worked at Big o Tires, Wheel Works, Firestone, Pep Boys, Sears Auto, Goodyear or other tire outlet, that is a plus.

Skills and qualifications:

• Estimating
• Product knowledge
• Customer service
• Problem solving

All candidates:

• High school diploma or equivalent (preferred)
• Must have clean and valid driver's license in good standing
• Good communication skills
• Ability to work well with others
• Punctual and reliable
• Self-motivated
• Focused on quality
• Willing and able to work hard and efficiently

Job type: Full-time

Pay: $35,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Automotive: 1 year (Preferred)
• Sales: 1 year (Preferred)