Service Advisor

$70k

Stress Free

Service Advisor

Concord, California, United States

Join the team at Stress-Free Auto Care: Where your skills and passion drive success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an automotive service advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Responsibilities:

Greet customers and document their concerns regarding vehicle repairs
Advise customers on repair options and costs
Consult with technicians to provide accurate service outcomes
Inform customers about potential cost savings and warranty protections
Manage service center scheduling and workflow efficiently
Keep customers updated on service changes and vehicle readiness
Assist customers in deciding on repair options
Maintain facility cleanliness and organization

Requirements:

Typing speed of 40+ words per minute
Verifiable shop experience as front desk sales/advisor sales/management
Eligibility to work in California
Familiarity with repair and labor guides such as AllData or Mitchell products
Knowledge of the B.A.R. Write it Right standards

Why join us:

Compensation: $70,000+
Paid time off, health, dental, and vision insurance
401k with matching, referral program, and employee discounts
Enhance your skills in customer service and automotive industry knowledge

Ready to elevate your career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

Stress Free

Apply

Vacancy posted 6 days ago

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