Administrative Assistant

Job Description

Job Description

We are looking for a welcoming and detail-oriented Administrative Assistant to support daily office operations. This contract-to-permanent position is ideal for someone who enjoys creating a positive client experience, managing multiple priorities, and keeping administrative tasks organized in a fast-paced setting. The person in this role will serve as a key point of contact for visitors and callers while providing dependable support during high-volume periods, including tax season.

Responsibilities:
• Welcome clients in a courteous and friendly manner, ensuring they feel comfortable and well informed from arrival through departure.
• Respond to inbound calls and follow up with clients when additional information is needed to maintain smooth and accurate service.
• Review tax return documents with clients at a high level and help coordinate the next steps in the office process.
• Escort clients to meeting spaces and connect them with the appropriate team members for scheduled appointments.
• Perform data entry and maintain organized records to support accurate administrative workflows.
• Manage front desk activity while balancing shifting priorities and handling multiple requests efficiently during busy periods.
• Provide general office support to help maintain an orderly, responsive, and client-focused environment.• Previous experience in an administrative assistant, receptionist, or front office support role.
• Strong verbal communication skills with the ability to interact professionally with clients in person and by phone.
• Comfortable handling inbound calls, client follow-up, and routine office coordination tasks.
• Proven ability to stay organized and work effectively when managing a high volume of competing tasks.
• Accurate data entry skills and attention to detail in administrative documentation.
• Positive and dependable approach with a strong focus on customer service.
• Proficiency with general administrative office duties and standard business software.