Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Hybrid Call Center Supervisor - Customer Experience Lead

Texas Mutual Insurance Company

Texas Mutual Insurance Company in Austin, TX is seeking a Call Center Supervisor to coordinate and direct all call center staff activities, monitor productivity, and prepare report analysis to ensure department goals are met. You will manage personnel, equipment, facilities, and finances while supporting the division's goals. This role reports to the Senior Manager of Information Services and offers a flex-hybrid work environment. #J-18808-Ljbffr Texas Mutual Insurance Company

Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the Hybrid Call Center Supervisor - Customer Experience Lead in Austin, TX vacancy
  • A leading payment solutions company located in Austin, TX, is seeking a Customer Support Team Lead to enhance the customer service experience. This role involves managing a team while ensuring high service...  ...time position that supports a hybrid work model, allowing one day... 
    Suggested
    Full time
    1 day per week

    Anchor

    Austin, TX
    2 hours ago
  • A leading health organization is seeking a Supervisor for Customer Service located in Austin, Texas. The role involves overseeing...  ...service management and experience with relevant tools like SAP and...  ...Salesforce. The position offers a hybrid work model and a comprehensive... 
    Suggested

    BioSpace

    Austin, TX
    2 hours ago
  • $40.5k - $69.15k

    Customer Service Coordinator (Registered Agent) - Hybrid (Nationwide) R0060675 | FCC | CLC...  ...within 50 miles to experience the value of...  ...Advocacy Leadership: Leading efforts to represent...  ...answering phone calls and routing to...  ...This role is not a supervisor position.... 
    Suggested
    Work at office
    Remote work
    Worldwide
    Shift work

    Wolters Kluwer

    Austin, TX
    2 days ago
  • Sensi.AI in Austin, TX is seeking a Customer Success Manager to lead post-sale success for a portfolio of accounts. You will partner with implementation...  ...ensuring customers achieve their desired outcomes. This hybrid role combines in-office collaboration with remote... 
    Suggested
    Work at office
    Remote work

    Jibe Ventures

    Austin, TX
    2 hours ago
  •  ...billing and collections so they can focus on growth. Customer Support Team Lead - Austin, TX (hybrid, 4 days office / 1 day home). This role blends...  ...maintaining a deep understanding of our platform and customer experience. Partner with Product, Customer Success, and Sales... 
    Suggested
    Full time
    Work at office

    Anchor

    Austin, TX
    2 hours ago
  • $174.6k - $235k

     ...window is expected to close on: 10/26/2026Meet the TeamThe Customer Experience (CX) Marketing team is responsible for differentiating Cisco...  ...role is critical to maintaining the momentum of Cisco IQ by leading strategic programs and utilizing the insights to directly shape... 
    Full time
    Temporary work
    Local area
    Flexible hours
    Shift work

    CISCO Systems

    Austin, TX
    3 days ago
  • $18.5 per hour

     ...an exceptional, supportive, winning work experience for all our Teammates. By caring for our Teammates first, we ensure delighted customers, successful car washes, and exciting...  ...for everyone. If you love cars, enjoy leading others, and thrive in a fast-paced environment... 
    Hourly pay
    Work experience placement

    GO Car Wash

    Round Rock, TX
    2 days ago
  •  ...agency that’s all about the Experience. For us, customer experience is not an add-on...  ...voice and purpose. We help leading brands create and deliver...  ...manage end-to-end Contact Center as a Service (CCaaS) implementations...  ...observance, please call us toll free at 1 (877) 889... 
    Live in
    Work at office
    Local area

    Accenture

    Austin, TX
    14 hours ago
  • $78k - $84k

    Guest Support Manager | Customer Experience & Guest Relations Dallas, TX | Hybrid: 4 days onsite, 1 day remote $78,000-$84,...  ...functional stakeholders. What You’ll Do Lead day-to-day execution of the brand...  ...external vendor, agency, contact center, or customer service partner is... 
    Casual work
    Work at office
    Remote work

    Catena Solutions

    Austin, TX
    2 hours ago
  •  ...growing team in the collision repair industry. You will educate customers, prepare and lock final estimates, and manage repairs from...  ...while ensuring carrier requirements are met. The role emphasizes customer experience and coordination with insurers. #J-18808-Ljbffr

    Crash-Champions-Collision-Repair-Team-1

    Austin, TX
    5 days ago
  • Allergan Aesthetics in Austin, TX is seeking a Customer Experience Lead to guide CX teams, coach staff, and coordinate order processing while ensuring compliance with internal and regulatory requirements. The role emphasizes coaching, performance reviews, and data-driven... 

    Allergan Aesthetics, an AbbVie Company

    Austin, TX
    2 days ago
  • Findhelp is seeking a customer-focused professional in Austin, Texas, to improve public school health outcomes through technology. The...  ...onboarding and ongoing customer engagement, leveraging their experience in account management and project management. Responsibilities... 
    Work at office

    findhelp

    Austin, TX
    2 hours ago
  • Dell Inc. in Round Rock, Texas, seeks a seasoned Customer Experience Specialist within the Quality Management team to evaluate end-to-end journeys and drive improvements across digital support. You will act as a customer advocate, perform mystery shopper reviews, and partner... 

    Dell

    Round Rock, TX
    1 day ago
  • Peraton is hiring a Customer Success Lead to support the Texas Department of Information Resources (DIR). This role drives customer experience, agency engagement, customer advocacy, and service evolution for the Texas Private Cloud program. The position collaborates with... 
    Relocation

    Peraton

    Austin, TX
    2 hours ago
  • AbbVie, a globally recognized pharmaceutical company, seeks a Customer Experience Lead to oversee staff training, team communications, and performance auditing. The role provides secondary support for inbound inquiries and helps ensure accurate order processing and issue... 

    AbbVie Inc.

    Austin, TX
    2 days ago
  • $86k - $138k

    Responsibilities Peraton is hiring for a Customer Success Lead to support the Texas Department of...  ...TheCustomer Success Leadwill support customer experience, agency engagement, customer advocacy,...  ...customer advocacy and customer-centered service evolution. Qualifications Required... 
    Contract work
    Relocation
    Shift work

    Peraton

    Austin, TX
    4 days ago
  •  ...Summary As a Service Lead, you'll assist in leading...  ...work toward providing Customers consistently superior...  ..., and Information Center desk Partners May assist...  ...as requested by their supervisor, subject to reasonable...  ...Requirements 18+ Work Experience Typically requires 1+... 
    Full time
    Work experience placement

    Central Market

    Austin, TX
    22 hours ago
  • Veterinary Emergency Group is seeking a Customer Experience Coordinator in Austin, TX. You will define the customer experience through service...  ...satisfaction. Responsibilities include greeting customers, managing calls and messages, guiding payment options, and following up after... 

    Veterinary Emergency Group The PC

    Austin, TX
    14 hours ago
  •  ...Below in Austin is seeking an energetic leader to oversee daily store operations, train and develop crew, and deliver the WOW customer experience. You will act as Manager on Duty, manage cash handling, opening and closing procedures, and ensure outstanding service at... 

    Five Below

    Austin, TX
    1 day ago
  •  ...Customer Success Lead Esper was founded in 2018 with the mission to empower dynamic and responsive...  ...clear ownership, consistent customer experiences, and predictable retention outcomes....  ...customer customer-facing collateral (help center articles, user guides, in-product... 
    Temporary work
    Work at office
    Remote work
    Flexible hours

    Esper

    Austin, TX
    4 days ago
  •  ..., and market a portfolio of leading aesthetics brands and products...  ...to consistently provide our customers with innovation, education,...  ...the spotlight. Customer Experience Lead (CXRIV) Customer Service...  ...performance, and assistance to the Supervisor/Manager with project... 
    Temporary work
    Flexible hours

    AbbVie Inc.

    Austin, TX
    2 days ago
  •  ...creativity, and people leadership in a fast‑paced fashion environment. You will drive sales through analytics, deliver exceptional customer service, and oversee daily store operations to uphold brand standards. Responsibilities include opening/closing routines,... 

    A&F Stores, Inc.

    Austin, TX
    4 days ago
  •  ...FCC | CLC - Registered Agent Solutions Inc. seeks a Customer Service Coordinator (Registered Agent) for a hybrid, nationwide role. You will apply deep corporate...  ...complex issues and driving client satisfaction. You will lead onboarding for large clients, handle complex... 

    Wolters Kluwer

    Austin, TX
    3 days ago
  • $26 - $28 per hour

    Customer Service Team Lead (Remote: open to TX/ID/NV Residents) Customer...  ...engaging customer experience from a vast yet...  ...Answering inbound escalated calls, chats, and emails...  ...volume inbound call center and capability of...  ...bonus Operations Supervisor, Connected Vehicle Response... 
    Remote job
    Hourly pay
    16 hours
    Full time
    Part time
    Work from home
    Flexible hours
    Shift work
    Weekend work

    REVOLVE

    Austin, TX
    1 day ago
  •  ...in Austin, TX is seeking a Service Center Manager to oversee centralized appointment...  ...staff, train hires, monitor call routing, and ensure insurance verification...  ...degree and at least five years in customer service with supervisory experience in a medical setting. #J-18808-... 

    OrthoLoneStar

    Austin, TX
    6 days ago
  • $150k - $180k

     ...This position follows a hybrid schedule of four days...  .... The Sales Director leads a team that may include...  ...digital commerce experiences. Success in this role...  ...online merchandising, customer experience, digital marketing...  .... Foster a culture centered on customer success, accountability... 
    Contract work
    Summer work
    Work at office
    Local area
    Remote work
    Relocation
    1 day per week

    BDA, LLC

    Austin, TX
    2 hours ago
  •  ...seeks a Community Growth Specialist to boost brand awareness and customer growth through local partnerships and events in Austin. You...  ...partner with Sales & Marketing to execute localized strategies. This hybrid role blends selling, meet & greets, and brand representation... 
    Local area

    Medium

    Austin, TX
    2 days ago
  •  ...Corps in San Marcos, TX. This full-time hybrid role combines field outreach, eligibility...  ...future. A 2-year degree and two years related experience are required; travel within the county is expected. You will build partnerships, lead events, guide applicants through... 
    Full time

    Equus

    Austin, TX
    1 day ago
  • Caliber Collision is hiring a Customer Service Representative at our Round Rock, TX service center. You will greet customers, deliver exceptional service, and help...  .../Tow arrangements to ensure a smooth, one-stop experience. You will monitor workloads, assist with insurance... 

    calibercollision

    Round Rock, TX
    4 days ago
  • JPMorganChase seeking a Branch Manager in Austin to lead daily branch operations, coaching a diverse team, and delivering exceptional client experiences. You will drive deposits and investments while maintaining service excellence and adherence to risk controls. Join a... 

    JPMorganChase

    Austin, TX
    2 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Hybrid Call Center Supervisor - Customer Experience Lead. Be the first to apply!