Service Advisor: Elevate Customer Experience & Growth

Join to apply for the Service Advisor role at Suntrup Automotive Group 2 weeks ago Be among the first 25 applicants Join to apply for the Service Advisor role at Suntrup Automotive Group Service AdvisorJoin a team that values exceptional customer experiences and long-term relationships! As a Service Advisor, you are our customers' first point of contact in the service lane, playing a key role in their experience. You'll guide them through the repair process, ensuring transparency, efficiency, and top-tier customer care. From greeting vehicle owners to coordinating technician schedules and explaining service recommendations, you’ll be a knowledgeable and trusted advisor. Why Join Suntrup Automotive Group? At Suntrup Automotive Group, we believe happy employees make happy customers. We are committed to creating a supportive, rewarding work environment where team members can grow and succeed. We promise to continue delivering the exceptional service and value that our community has come to expect. What We Offer: Medical & Dental Insurance401K PlanPaid Time Off & VacationGrowth Opportunities & Career DevelopmentPaid TrainingEmployee Vehicle Purchase PlansFamily-Owned & Operated EnvironmentLong-Term Job SecurityHealth & Wellness ProgramsDiscounts on Products & Services Key Responsibilities: Oversee the service lane to ensure customers receive prompt, courteous, and effective service.Own the customer experience by going the extra mile to create a lasting, positive impression.Provide concierge-level support for customer inquiries, whether in-person or over the phone.Communicate repairs, costs, and timelines clearly and professionally. What We’re Looking For: At least one year as an automotive Service Advisor in the last 5 years. Strong communication and time management skills, customer-focused personalityAbility to manage multiple priorities in a fast-paced environmentProfessional appearance and demeanorValid driver’s license with a clean recordWillingness to undergo a pre-employment background check & drug screening If you're ready to build a rewarding career with a dealership that values integrity, teamwork, and customer satisfaction, apply today! Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Suntrup Automotive Group by 2x Get notified about new Service Advisor jobs in St Louis, MO . Customer Assistance Representative Part Time Customer Service Representative - State Farm Agent Team Member St Louis, MO $40,000.00-$55,000.00 12 months ago Ramp Agent (Customer Service Agent) - STL Customer Service Representative - St. Louis, MO Customer Experience Coordinator - Brentwood, MO St Louis, MO $40,000.00-$55,000.00 2 years ago Customer Service Representative (ServiceTitan Experience a PLUS!) Customer Service Rep(01587) - 7018 Pershing Rd Customer Experience Support Associate Intern Guest Experience Lead | Seasonal Contract--West County Center Guest Experience Lead | Plaza Frontenac (4 Month Contract) Customer Experience Specialist I- Call Center St Louis, MO $39,000.00-$55,000.00 5 days ago Customer Service Representative - State Farm Agent Team Member Ballwin, MO $45,000.00-$75,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member Chesterfield, MO $50,000.00-$55,000.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr