Imaging Service Engineer I

Join Renovo Solutions

Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing and maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.

Position Overview

This is a dynamic position that is highly visible to Renovo HTM colleagues and customer stakeholders. As a subject matter expert in imaging equipment, this role will perform repairs, maintain, and document the work in RenovoLive (CMMS). This is a dedicated role to one hospital facility that will be full-time onsite.

Key Responsibilities

• This role will be responsible for general troubleshooting and electrical/mechanical repairs
• Leverage all standard test equipment for installations, calibrations, and planned maintenance:
  • Multimeter
  • Invasive and non-invasive X ray meter
  • Oscilloscope
  • Service software and keys
  • Dosimeter
  • Hand and power tools
  • AC line analyzer
  • Phantoms
• Read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams
• Maintain OEM equipment (for example: Siemens, Philips, GE, Canon, etc.) and record all work performed in Renovo's CMMS. Responsible for preventative maintenance and repairs to any of the following: CT, MRI, X-Ray, C-arms, Fluoroscopy, etc.
• Perform other duties as assigned under the leadership of a Renovo manager or supervisor

Qualifications

• 2+ years of experience in imaging repairs and using test equipment
• Proficient with Microsoft and Google software applications (Word, Excel, Gmail, etc.)
• Leverage electrical and mechanical skills to complete daily tasks
• Interpret and utilize service manuals, schematics, and other applicable service information
• Perform/document planned maintenance and repair of the diagnostic imaging equipment and systems
• Demonstrate good organizational and communication skills
• Interact effectively with company personnel and clinical staff in accordance with Renovo's operational and personnel policies/procedures
• Exercise problem-solving and troubleshooting skills with all equipment and technology
• Understand all aspects of clinical applications and image quality requirements related to imaging equipment

Education/Special Training

• H.S. Diploma or equivalent required. College Degree or Technical Certification
• CBET, CRES, or OEM training preferred

Required Competencies

• Accountability takes ownership of assigned work and responsibilities, follows through, and closes the loop
• Communication clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
• Financial Acumen Considers financial impact of all decisions
• Integrity Can admit mistakes, is direct and truthful
• Customer Service demonstrates a "customer-first" mentality, focused on meeting the needs of customers and captures feedback to make improvements
• Priority Setting Prioritizes assigned schedules and workload
• Sense of urgency Possesses and displays a sense of urgency to internal and external customers
• Team Building Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
• Regulatory knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
• Giving Feedback Provides constructive feedback towards department goals and activities, helps to foster growth within the team

Safety Requirements

• Abide and follow our Injury & Illness Prevention Program
• On-time completion of safety trainings assignments

Physical Requirements

• Must have near vision, far vision, depth perception, and be able to distinguish colors
• Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors
• Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds
• Must be able to push or pull over 100 pounds frequently (20% of the time)
• Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to job duties

Working Hours

• Full-time schedule Mon-Fri. 40 hours per week. Overtime may be required or permitted with prior approval
• Will need to be available for after-hours service, emergency calls on weekends, part of the on-call schedule

Classification

FLSA: Non-Exempt