Inside Sales Representative

Position Overview:

An Associate Representative of Business Development (BDR) you are responsible for identifying new business opportunities with small and medium-sized customers, building, and maintaining relationships with potential and existing customers, driving revenue and volume growth, and managing the daily operational needs of accounts.

Essential Functions:

• Independently search for, identify, and develop leads through trusted sources and cold calling to secure sales and load volume to meet/exceed goals.
• Negotiate with established and developing customers to secure profitable rates and ensure client satisfaction.
• Develop and maintain a strong understanding of the industry, including rates, carriers, load capacities, equipment types, etc.
• Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, utilizing specialized equipment, etc.
• Follow established procedures and protocols regarding all loads to ensure the integrity of the shipment and the COMPANY brand.
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the COMPANY brand
• Accurately maintain and update information in the company’s operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

Requirements:

• Bachelor’s degree or equivalent related work or military experience

• 1 year of sales, logistics, procurement, or related

• The ability to exercise judgment and discretion while functioning independently within authorized limits