Senior Restaurant Manager

Salary up to $97,000 annually, plus quarterly bonus, health benefits, paid time off, employee dining discounts, and a company paid unlimited MetroCard

Victor’s Café, a historic fine dining Cuban restaurant in Midtown Manhattan, is seeking an experienced Restaurant Manager to join our leadership team.

We are looking for a hands on floor leader who is passionate about hospitality, comfortable managing a high volume dining room, and committed to developing a strong and accountable team. This role requires someone who can maintain polished service standards while creating a positive experience for both guests and employees.

Responsibilities

• Lead front of house operations during dinner, brunch, private events, and high volume services
• Maintain a visible presence on the floor and ensure guests receive warm, attentive, and professional service
• Manage, coach, and support servers, bartenders, hosts, bussers, and other front of house employees
• Conduct pre shift meetings and ensure the team is prepared on menus, specials, promotions, service expectations, and restaurant policies
• Monitor service standards, dining room organization, employee appearance, and overall guest experience
• Address guest concerns professionally and resolve issues in the moment
• Support employee hiring, onboarding, training, development, and performance management
• Assist with scheduling, labor management, attendance, breaks, and floor coverage
• Partner closely with the culinary team to maintain strong communication and smooth service
• Support beverage controls, inventory procedures, opening duties, closing duties, and daily administrative responsibilities
• Ensure compliance with food safety standards, liquor regulations, restaurant policies, and New York labor requirements
• Support private dining events and special restaurant programming
• Help create a workplace built on communication, teamwork, accountability, and respect

Qualifications

• At least 3 years of restaurant management experience in a high volume, upscale, or fine dining environment
• Strong knowledge of front of house service standards and restaurant operations
• Proven ability to lead, coach, and hold employees accountable
• Excellent communication, organization, and problem solving skills
• Ability to remain calm, professional, and decisive during busy services
• Experience with scheduling, training, labor management, and employee relations
• Comfortable handling guest recovery, staffing challenges, and competing priorities
• Experience with restaurant point of sale systems
• Toast experience is preferred
• New York City restaurant experience is strongly preferred
• Spanish speaking ability is helpful but not required
• Availability to work evenings, weekends, and holidays as required
• Genuine passion for hospitality, food, beverage, and creating memorable guest experiences

Victor’s Café offers the opportunity to join a well established Midtown restaurant with a newly renovated dining room, engaged ownership, and a strong commitment to hospitality. We are seeking a manager who wants to contribute, lead from the floor, and help shape the continued growth of the restaurant.