Associate Director, Social Media Insights

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM. Job Overview: The Strategy & Consulting team is dedicated to identifying opportunities that help our clients push strategic and creative boundaries. The Insights department is responsible for all client social and digital reporting cross-platform, as well as sharp audience profiling via social data sources, syndicated data, and custom research when warranted. While metric reporting is a core function, this team presses beyond the numbers and looks for the story to deliver action-oriented insights and implications. We’re looking for an Associate Director that is ready to jump in and lead a team to provide insights that help drive value for our clients. Our ideal candidate is passionate about finding the “why” behind performance, and eager to dig in with the team on everything from tackling daily challenges to solving long term capability issues and bringing new technology and innovation suggestions to the table. What You’ll Do Lead both external client relationships as well as influencing and enrolling senior stakeholders Identify opportunities and collaborate across functions to provide data-driven insights that elevate overall performance Build unique and comprehensive measurement frameworks for brands and creator partnerships, across both the paid and organic media spectrum Lead core areas of audience insight, brand storytelling, and measurement strategy What We’re Looking For 6-8 years experience in analytics, insights and data management roles. Social/digital focus desired, preferably on campaigns that have integrated influencer marketing or talent partnerships Proven track record of leading and developing analytics teams, particularly in a remote and multi-cultural environment Experience working in social media monitoring tools, social media management tools, and social listening tools Experience working with data visualization and presentation software (Looker Studio, Tableau, Keynote, PowerPoint etc.) Experience building internal and competitive benchmarks Experience working with both paid and organic data analysis Written and verbal communication skills, with the ability to build strong relationships (both internally and with clients) Ability to conduct high level analysis and provide insights in a consumable format that provides creative and strategy teams with actionable next steps Has a finger on the pulse of emerging social trends and platforms, and can think critically about how to implement those best practices for our clients What We Offer Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support. Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones. Parental Leave: We provide paid parental leave to support your family during important life events. Retirement Plan: 401k plan including contribution matching. Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options. Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more Commuter Benefits: Access support for travel and commuting needs, where available Base salary range: $110k - $120k, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role . THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. THE·TEAM is proudly an equal opportunity employer. We are always searching for the most passionate and talented people from all backgrounds and experiences to join us. 20 years into our evolution, we continue to expand services and geographies across the exciting and extraordinary worlds of sports, music, entertainment and culture. We are committed to making a meaningful difference and driving real change when it comes to diversity equity and inclusion — not only among our employees, but in how we serve clients and push the industry at large. If this sounds like a place you’d like to work, let’s talk! THE·TEAM is a global leader in sports, music and entertainment. Founded in 2002, THE·TEAM represents many of the world’s most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.