Service Desk Operations Lead
Unissant
Unissant, Inc. seeks a Technical Lead - Service Desk Operations to oversee enterprise IT Service Desk and support a federal client. The role combines technical depth, service management expertise, and strong people leadership to drive high-quality customer support. The ideal candidate will manage Tier 0/1 support, promote continuous improvement, and ensure effective incident and request handling across complex environments. Travel may be required, and ITIL certifications are preferred. #J-18808-Ljbffr Unissant
Vacancy posted 2 days ago
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UNISSANT
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