MEDICAL ASSISTANT

Medical Assistant

Become part of a compassionate, collaborative team that is committed to delivering high-quality, patient-centered care to families in our community.

Eisner Health is a mission-driven organization dedicated to improving the health and well-being of children, families, and communities throughout Los Angeles County. As a Federally Qualified Health Center (FQHC), we provide comprehensive, culturally responsive care across every stage of life, including primary care, pediatrics, women's health, behavioral health, dental, optometry, dermatology, pharmacy, laboratory services, and care coordination.

Position Summary & Duties Eisner Health is seeking a compassionate and dedicated Medical Assistant to join our team in El Monte. In this role, you will provide front and back-office support to family practice providers while helping deliver exceptional, patient-centered care across the lifespan. The ideal candidate is passionate about serving patients in a community health setting, thrives in a fast-paced environment, and is committed to providing high-quality care to individuals and families.

What You'll Do

• Greet and prepare patients for examinations and procedures by obtaining vital signs, medical histories, medication information, and other pertinent clinical data.
• Accurately document patient information, clinical observations, services, and required documentation in the EHR; review charts for completeness and ensure results and consult notes are available for provider review.
• Assist providers with examinations, treatments, procedures, and management of acute and chronic conditions in accordance with established clinical protocols and standing orders.
• Administer medications, injections, and routine immunizations according to provider orders, standing orders, organizational policies, current CDC recommendations, and applicable California requirements.
• Perform medication reconciliation, identify discrepancies or concerns, and communicate findings to the provider.
• Provide patient education regarding medications, treatment plans, preventive care, immunizations, disease management, lifestyle modifications, and follow-up care.
• Perform routine clinical screenings and preventive assessments, including blood pressure, pulse oximetry, BMI, vision screening, and other age-appropriate screenings.
• Obtain and review patient consents and ensure required documentation is complete and accurate.
• Coordinate patient care through referrals, appointment scheduling, orders, laboratory services, and follow-up activities.
• Collect, label, and prepare specimens for laboratory testing in accordance with proper handling and transport procedures.
• Monitor patients for adverse reactions to medications, immunizations, and treatments and promptly report concerns to the provider.
• Support preventive health and wellness initiatives, including immunization review and patient education.
• Maintain clean, organized, and properly stocked exam rooms, equipment, supplies, and emergency preparedness materials in accordance with safety and infection control standards.
• Support efficient patient flow and front- and back-office operations, including discharge, phone calls, scheduling, and referrals.
• Participate in quality improvement, productivity, compliance, and documentation initiatives and maintain compliance with HIPAA and applicable healthcare regulations.
• Contribute to a collaborative team environment, assist with staff training and onboarding, and demonstrate flexibility in supporting clinical functions and departmental needs.
• Provide compassionate, culturally responsive, and patient-centered care in a fast-paced community health setting.

Qualifications

• Completion of an accredited Medical Assistant program.
• Bilingual English/Spanish skills preferred.
• Current CPR certification or willingness to obtain certification prior to hire.
• At least one year of outpatient Medical Assistant experience preferred.
• Experience in family practice, primary care, community health, or a similar outpatient setting is a plus.
• Must have experience with vaccinating children of all ages
• Strong communication, organization, and patient-service skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Commitment to providing compassionate, culturally responsive, and patient-centered care.

Preferred

• Knowledge of basic clinical workflows, infection control standards, and patient safety protocols
• Experience administering immunizations, performing point-of-care testing, and collecting lab specimens
• Knowledge of California Immunization Registry (CAIR)
• Experience with triage support, messaging, and managing provider inbox tasks

Benefits That Support You

• PTO: 7.08 hours accrued per pay period (26 pay periods per year)
• 9 paid holidays
• Paid jury duty: 40 hours per year
• Medical, Dental & Vision Insurance — including HSA-eligible and PPO options
• Flexible Spending Accounts — Healthcare, Dependent Care & Transportation
• Employer-sponsored Life Insurance & Long-Term Disability
• 30 covered Chiropractic or Acupuncture visits
• 401(k) with 3% employer contribution

Join Eisner Health and become part of a collaborative Family Practice team committed to providing accessible, high-quality care to the communities we serve.