Senior DevOps Engineer

Gabb gives families a better choice for their kids’ first technology. Our product portfolio spans purpose-built hardware alongside digital services. Everything we build is designed to let families introduce technology in steps, giving kids connection without the harms of a fully open smartphone. We’re a fast-growing, mission-driven company headquartered in Lehi, Utah, with a team that genuinely loves what we do and why we do it.

About The Role

Gabb is seeking an experienced Senior DevOps Engineer to help build, scale, and operate our infrastructure. This is a hands‑on individual contributor role for someone who thrives on solving hard infrastructure problems and wants to make a direct, technical impact without people‑management responsibilities.

You will contribute to infrastructure reliability, CI/CD, observability, incident response, and cost management, working closely with the Lead DevOps Engineer and the broader engineering team while reporting to the Director of Platform and Infrastructure. This role is deeply hands‑on and includes participating in on‑call and actively debugging production issues. You’ll partner closely with engineering and product teams to support business needs, focusing on execution, reliability, and continuous improvement.

What You’ll Do

INFRASTRUCTURE & RELIABILITY

• Support infrastructure reliability and uptime across all environments — development, staging, and production
• Design and implement scalable, resilient systems on AWS that support continued customer and device growth
• Help manage multi-regional or highly available infrastructure with clear SLAs, failover patterns, and capacity planning
• Identify and remediate security risks in infrastructure and deployment pipelines in partnership with engineering and security teams

CI/CD & DEVELOPER PLATFORM

• Build and maintain CI/CD systems and GitOps workflows that enable product teams to deploy with speed and confidence
• Improve developer tooling, deployment pipelines, and environment management to reduce operational burden on product engineering teams
• Manage Kubernetes and containerized workloads; apply infrastructure-as-code practices using Terraform, Helm, and related tooling

OBSERVABILITY & INCIDENT RESPONSE

• Build and enhance observability practices — monitoring, logging, tracing, and alerting — that provide clear visibility into system health, performance, and risk
• Participate in on-call rotations and incident response, including root cause analysis and post‑incident improvement processes
• Contribute to reporting and dashboards on infrastructure health, performance trends, and cost

SYSTEMS, PROCESSES & OPERATIONAL MATURITY

• Contribute to the infrastructure and platform roadmap aligned with company growth and product needs
• Build and maintain operational processes, runbooks, and documentation that increase reliability, consistency, and knowledge transfer across the team
• Support infrastructure cost management — build visibility into cloud spend, identify waste, and align resource usage with business goals
• Support new product initiatives with scalable platform solutions, ensuring DevOps considerations are embedded early in architecture decisions

COLLABORATION & MENTORSHIP

• Mentor and provide technical guidance to other engineers on infrastructure and DevOps best practices
• Collaborate with engineering, product, and the Lead DevOps Engineer to translate business needs into technical initiatives and priorities

What We’re Looking For

EXPERIENCE & SKILLS

• 4+ years of experience in DevOps, SRE, or infrastructure engineering
• Demonstrated track record of building or significantly maturing DevOps practices — not just operating within an established one
• Experience operating and scaling systems to millions of users or connected devices
• Strong experience with AWS and cloud-based infrastructure at production scale
• Experience with Kubernetes and containerized workloads in production environments
• Proficiency in infrastructure as code (Terraform, Helm) and CI/CD pipeline design (GitOps workflows preferred)
• Strong command of observability practices: metrics, logging, tracing, and alerting systems
• Experience supporting multi-regional or highly available production systems with defined SLAs
• Experience with infrastructure cost optimization — not just monitoring spend, but actively managing it

Who You Are

• A builder — you assess what exists, identify what’s working and what isn’t, and construct the system and processes needed to operate at the next level
• A strong communicator who can translate infrastructure risk and technical trade-offs into clear language for technical and non-technical stakeholders alike
• Disciplined about process without being rigid — you build frameworks that create consistency while leaving room for the team to move fast
• Comfortable with ambiguity and ownership in a fast-moving environment where the infrastructure roadmap will evolve as the business grows
• Genuinely interested in Gabb’s mission and the responsibility that comes with building infrastructure for a product families depend on

WHY YOU’LL LOVE IT HERE

• Mission-driven company protecting kids and making a real difference for families
• Competitive Compensation Commensurate With Experience
• Generous insurance coverage (up to 100% of premiums based on tenure)
• 401(k) with employer match
• Unlimited PTO and flexible scheduling where the role allows
• Stock options
• Pet insurance
• An energetic, collaborative culture — and the best coworkers around