Quality Assurance Supervisor

QA Supervisor

Reporting to the QA Manager, the QA Supervisor is responsible for coordinating daily Quality Assurance operations and supervising QA personnel to ensure compliance with internal procedures, Good Manufacturing Practices (GMP), and regulatory requirements. This role supports implementation and execution of Quality System processes through team leadership, workflow coordination, training oversight, and operational compliance activities.

The QA Supervisor serves as a frontline quality leader, ensuring consistent execution of QA processes, timely follow-up of quality events, and effective communication between QA, Manufacturing, QC, and other departments.

Founded in 2010 and based in the Austin area, Goodkind is a leading manufacturer of clean and green personal care and beauty products. Goodkind specializes in natural deodorant, skincare, and facial care products. The company has a wealth of experience in the formulation of these products and can develop according to a variety of guidelines from consumer organizations such as Ecocert to EWG, to retailers such as Credo or Sephora.

Goodkind is a certified B Corporation. As such, we balance purpose and profit, considering the impact of decisions across associates, customers, suppliers, community, and the environment. Goodkind believes by following this central multi-stakeholder approach, we are creating optimal value for each stakeholder while leaving the world a better place.

Supervise day-to-day QA activities and provide guidance, training, and support to QA team members

Coordinate QA workflow to ensure timely completion of quality-related activities and documentation

Support batch creation, as well as, record review activities for completeness and compliance with established procedures

Assist with the initiation, tracking, and follow-up of deviations, NCRs, CAPA, and change control records

Support investigations and root cause analysis activities in collaboration with QA and cross-functional teams

Review quality documentation, SOPs, and work instructions for accuracy and compliance

Support material review and disposition activities in coordination with QA leadership

Assist with validation and qualification activities, including protocol execution and documentation review

Maintain oversight of calibration tracking and compliance status

Support internal audits, inspections, and audit readiness activities

Track and report quality metrics and follow-up items

Collaborate cross-functionally with Manufacturing, QC, Engineering, and Operations teams

Ensure training compliance and onboarding of QA personnel

Perform additional duties as assigned