Help Desk Manager

AssistIQ

AssistIQ is seeking a Help Desk Manager to lead support for US and Canadian customers across our SaaS healthcare solutions, including iPad, web and EHR integrations. You will manage a distributed team of analysts, ensure timely incident handling, SLAs, dashboards, and customer satisfaction, and collaborate with internal stakeholders to improve processes and KPIs while aligning with our startup pace and Pacific hours. #J-18808-Ljbffr

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Vacancy posted 2 days ago

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