Member Services Rep

Member Services Representative Location: Lubbock, TX 79413 Reports To: Club Manager FLSA Classification: Non-Exempt Planet Fitness Mission We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong! The Opportunity Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. You must be self‑motivated. Think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job! What You’ll Be Doing High energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. Ensure the club is super clean because members value this and we’re known for that. Finding new and current members to join the fitness trainer in fitness classes. Impress new and existing members by introducing them to Black Card amenities. Help the entire team at the welcome desk by checking in members while providing greetings and farewells, assisting with fun energetic, non‑high‑pressure tours, member enrollment, and other club responsibilities. Lead, be passionate, love what you do, have fun, and invite members to do the same. Work a schedule that varies; shift could involve any hours of operation, including weekends and holidays. Receive competitive salaries, PF Black Card membership and opportunities for growth. Qualifications Birthdate that confirms you are a minimum of 18 years of age. Passion for helping others. Understanding the physical demands may involve but are not limited to communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals. On‑time dependability because people are counting on you. High School diploma or GED equivalent. Physical Demands Must be able to occasionally lift, push, or pull at least 50 lbs. Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch. #J-18808-Ljbffr Planet Fitness-United Fitness Partners