Member Experience & Retention Specialist
Educational-Allianc
Educational Alliance is seeking a part-time Membership Associate for their 14th Street Y in New York. This role involves providing high-quality customer service at the service desk, managing membership processes, and collaborating with the sales team. Candidates should have 3-5 years of relevant experience, knowledge of Microsoft Office, and be available early mornings and weekends. The position offers a dynamic work environment at a vibrant community center. #J-18808-Ljbffr Educational-Allianc
- ...provider in New York seeks a Customer Success Specialist I to enhance customer experience and support MetroPlusHealth members throughout their journey. Responsibilities... ...skills are preferred, and a focus on customer retention and satisfaction is crucial for the role. #J-...Suggested
$13.41 - $29.06 per hour
...support for claims activities including reviewing and resolving member and provider complaints, and communicating resolution to... ...provider complaints. Required Qualifications At least 1 year of experience in claims, and/or 1 year of customer/provider service experience...SuggestedHourly payWork experience placementWork at office$68.04k - $118.8k
...health service provider in New York is seeking a dedicated professional to manage a team of Navigators responsible for improving member experience. The role involves driving operational success through effective performance management, oversight of outreach campaigns, and...Suggested- A community service organization in New York is seeking a Member Experience Representative. The role involves providing excellent customer service in person and over the phone, facilitating member interactions, and processing transactions. Ideal candidates will have a high...Suggested
- ...excellent customer service, engaging with the community, and managing member interactions with a focus on building rapport and credibility.... ...have a high school diploma and 2-3 years of customer service experience. Benefits include retirement options, paid time off, and free...SuggestedPart time
$62.29k - $75k
...within the department to meet service level agreements. Execute all member service-related tasks within the department effectively and... ..., and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration...Work experience placementWork at officeLocal area2 days per week- A community-focused organization in New York seeks a Member Experience Representative to deliver outstanding customer service. This role involves welcoming guests, processing transactions, and engaging with the community to enhance the member experience. Ideal candidates...Flexible hoursAfternoon shift
$17.34 - $19 per hour
The YMCA of Greater New York is looking for a Member Experience Representative at the Flatbush YMCA in Brooklyn. This full-time position involves providing exceptional service to members and guests, processing transactions accurately, and building community relationships...Hourly payFull time- ...candidate to manage card inquiries and provide excellent service to members. The role involves independently resolving card-related issues... ...a hybrid work model. Ideal candidates have 2-4 years of experience in debit and credit card processing. A bachelor’s degree or equivalent...
- A community-focused organization is seeking a Member Experience Representative to enhance member satisfaction at the Long Island City YMCA. Responsibilities include greeting visitors, managing membership transactions, and de-escalating issues. Candidates should have a high...
$17 per hour
...New York, NY, is seeking a Front Desk Representative to greet members and guests, check in clients, and facilitate member requests.... ...in English, possess strong customer service skills, and have experience in a fast-paced environment. This position requires open availability...Hourly pay- A community-focused organization in New York seeks a Member Experience Representative to enhance member satisfaction and engagement. The role involves greeting members, providing tours, and efficiently processing transactions. Ideal candidates will have customer service...
$17 - $33.13 per hour
Municipal Credit Union seeks a Part-Time Member Service Representative in New York. This role is key in ensuring excellent service to... ...services. Applicants need a high school diploma, some retail banking experience, and strong interpersonal skills. The pay ranges from $17.00 to...Hourly payPart timeFlexible hours$25.25 per hour
A premium workplace provider in New York City seeks a Member Experience Associate to enhance the member experience by preparing the office, managing supplies, and creating a welcoming atmosphere. This in-person role demands excellent customer service skills and the ability...Hourly payWork at office- The YMCA in New York is seeking a Member Experience Representative to provide exceptional service to members and guests. You will be responsible for welcoming everyone, answering inquiries, and ensuring a positive experience at the Bedford-Stuyvesant YMCA. The role requires...
$18 - $23 per hour
...support to ensure all our client's Medicare members have access to the care they deserve.... ...matter expert" in the healthcare experience that our members navigate daily Be a... ...welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan...Full timeWork at office- ...Be the first face new members see — and the reason they stay At 4WARD.earth, we’re connecting... ...for a warm, proactive New Member Experience Lead to own the first 30 days of every member... ...Team and city leads Experience in retention, activation, and community design Access...Remote work
- LINCOLN CENTER in New York seeks a Member Retention Manager to drive member engagement and retention through targeted initiatives. The ideal... .... Strong project coordination, interpersonal skills, and experience with CRM platforms like Tessitura are required. Join us in enhancing...
- ...contract. This role is pivotal in supporting members throughout their healthcare journey, particularly in member retention and enrollment. Ideal candidates should possess... ...have at least 2 years of customer service experience. Strong communication skills are essential to...Contract work
- ..., ensuring resident satisfaction, and managing lease renewal processes. Candidates should possess sales skills, customer service experience, and ideally have prior knowledge of property management software. Additional benefits include generous paid time off, medical insurance...Worldwide
- ...veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7... ...with continued expansion plans in 2026. At Small Door, our Member Experience team is part of a supportive and collaborative network...Flexible hoursShift work
$180k - $220k
...executives, and innovators around the world. Our members enjoy unparalleled access to elite... ...to own and evolve the core member experience across our platform. This includes our member... ...including NPS, platform engagement, and retention. Continuously improve the experience...Work at officeImmediate start- ...Yelp, Inc is seeking a dedicated Inbound Sales Retention Specialist to provide exceptional support to small business advertisers. This full... ...ideal candidate should possess a Bachelor’s Degree or relevant experience, strong communication skills, and a passion for supporting...Full timeLocal areaRemote work
- The National Council of Young Men's Christian Associations of the United States of America is hiring a Member Experience Representative I for the Coney Island YMCA. This part-time role requires providing high-quality customer service, processing transactions, and creating...Part time
- A community-focused organization in New York is seeking a Membership & Guest Rooms Coordinator. This role involves enhancing member experiences, overseeing administrative processes, and managing guest room operations. Candidates should possess strong interpersonal skills...Hourly pay
- The YMCA of Greater New York is looking for a Member Experience Representative I at La Central YMCA. This part-time role involves welcoming members, providing excellent customer service, and ensuring safety in the facility. Ideal candidates will have customer service experience...Part time
- ...off Training & development Customer Retention Specialist - Service Focused with In-Book Sales Opportunity... ...pride in creating positive customer experiences while identifying ways to strengthen... ...‑up activities Collaborate with team members to meet retention, service, and growth...Full timeWork at office
$35k - $55k
Customer Retention Specialist - State Farm Agent Team Member Full Time, Lafayette, NJ 07848 About the Role Seeking a Customer Retention Specialist to support... ...skills. Detail‑oriented with a focus on customer experience. Previous experience in customer service or...Full timeWork at office- ...WealthCounsel, L.L.C is seeking a Member Services Manager to lead a high-performing team focused on enhancing the experience for members. This virtual, full-time role requires strong leadership, customer service experience, and the ability to collaborate effectively....Full timeRemote work
- ...LeadVenture® is seeking a full-time Retention Specialist responsible for retaining customers and revenue. This role involves responding to... ...Candidates should have at least 2 years of customer service experience and strong communication skills. Familiarity with car dealerships...Full timeRemote work
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