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Member Experience & Retention Specialist

Educational-Allianc

Educational Alliance is seeking a part-time Membership Associate for their 14th Street Y in New York. This role involves providing high-quality customer service at the service desk, managing membership processes, and collaborating with the sales team. Candidates should have 3-5 years of relevant experience, knowledge of Microsoft Office, and be available early mornings and weekends. The position offers a dynamic work environment at a vibrant community center. #J-18808-Ljbffr Educational-Allianc

Vacancy posted 2 days ago
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