Member Experience & Retention Specialist
Educational-Allianc
Educational Alliance is seeking a part-time Membership Associate for their 14th Street Y in New York. This role involves providing high-quality customer service at the service desk, managing membership processes, and collaborating with the sales team. Candidates should have 3-5 years of relevant experience, knowledge of Microsoft Office, and be available early mornings and weekends. The position offers a dynamic work environment at a vibrant community center. #J-18808-Ljbffr Educational-Allianc
- ...provider in New York seeks a Customer Success Specialist I to enhance customer experience and support MetroPlusHealth members throughout their journey. Responsibilities... ...skills are preferred, and a focus on customer retention and satisfaction is crucial for the role. #J-...Suggested
- ...Representative to perform proactive outreach to members through outbound calls. The representative will drive member retention and support enrollment initiatives while... ...school diploma and 1-3 years of customer service experience. This position offers a competitive salary...SuggestedRemote job
$9 - $20 per hour
...A leading fitness organization in Jersey City is seeking a Member Experience Associate. The role involves greeting members, handling customer issues, and ensuring a welcoming environment. Ideal candidates should have strong communication skills and a passion for helping...SuggestedHourly pay$17 per hour
...much more Front Desk Representative Responsibilities Greet all members & guests with a smile and wish them well as they exit the club... ...skills Strong customer service skills 18+ years of age Experience in a fast‑paced environment Multitasking skills High energy and...SuggestedHourly payFull timeLocal area$62.29k - $75k
...within the department to meet service level agreements. Execute all member service-related tasks within the department effectively and... ..., and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration...SuggestedWork experience placementWork at officeLocal area2 days per week- A community-focused organization in New York seeks a Member Experience Representative to enhance member satisfaction and engagement. The role involves greeting members, providing tours, and efficiently processing transactions. Ideal candidates will have customer service...
$17 per hour
...New York, NY, is seeking a Front Desk Representative to greet members and guests, check in clients, and facilitate member requests.... ...in English, possess strong customer service skills, and have experience in a fast-paced environment. This position requires open availability...Hourly pay$66.3k - $75.33k
...Credit Union is looking for a dedicated support representative in New York, NY, to assist members through outbound calls aimed at retaining accounts and enhancing overall member experience. The role requires a minimum of 3 years’ experience in a call center environment....Work at office$9 - $20 per hour
...Member Experience Associate – Retro Fitness of Jersey City (Hudson Mall) Future Opening: Member Experience Associate Full Time • Retro Fitness... ...issues in an effective manner. Membership sales and retention. Following up with prospects. Selling in store merchandise such...Full time- ...candidate to manage card inquiries and provide excellent service to members. The role involves independently resolving card-related issues... ...a hybrid work model. Ideal candidates have 2-4 years of experience in debit and credit card processing. A bachelor’s degree or equivalent...
- ...excellent customer service, engaging with the community, and managing member interactions with a focus on building rapport and credibility.... ...have a high school diploma and 2-3 years of customer service experience. Benefits include retirement options, paid time off, and free...Part time
$17.34 - $19 per hour
The YMCA of Greater New York is looking for a Member Experience Representative at the Flatbush YMCA in Brooklyn. This full-time position involves providing exceptional service to members and guests, processing transactions accurately, and building community relationships...Hourly payFull time$60k - $75k
...Facet, we're revolutionizing financial planning by prioritizing exceptional member experiences that empower individuals to achieve their financial goals. As a Financial Operations Specialist- ACAT Transfers (internal title - Member Experience Specialist), you'll be a...Temporary workFlexible hours$48k - $55k
The Role: The Member and Provider Experience Specialist serves as the first point of contact for members and healthcare providers, delivering high-quality, compassionate, and solution-oriented support over the phone. This role is responsible for resolving benefit, eligibility...Remote workMonday to Friday- ...role requires strong judgment and reliability, handling complex member servicing needs effectively. You will assist members in various... ...they receive the highest quality support throughout their experience. Join a collaborative team where your initiative and service orientation...Remote job
$25.25 per hour
A premium workplace provider in New York City seeks a Member Experience Associate to enhance the member experience by preparing the office, managing supplies, and creating a welcoming atmosphere. This in-person role demands excellent customer service skills and the ability...Hourly payWork at office- ...City. The ideal candidate will provide multi-channel support to members, ensuring a warm and human interaction with every touchpoint.... ...resolving complaints. Candidates should have over 2 years of experience in a customer-facing role and possess excellent communication...
$16 - $18 per hour
Dormont Manufacturing Co is looking for a Member Experience Manager to enhance the member experience and oversee customer service operations at EōS Fitness. Responsibilities include resolving member concerns and supporting front desk staff in maintaining high standards...Hourly pay$18 - $23 per hour
...support to ensure all our client's Medicare members have access to the care they deserve.... ...matter expert" in the healthcare experience that our members navigate daily Be a... ...welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan...Full timeWork at office- ...contract. This role is pivotal in supporting members throughout their healthcare journey, particularly in member retention and enrollment. Ideal candidates should possess... ...have at least 2 years of customer service experience. Strong communication skills are essential to...Contract work
- ...Plan for Healthy Living is looking for an Outreach and Retention Associate in New York to enhance member engagement and satisfaction. You'll conduct outreach... ...members about benefits, and ensure a seamless experience in accessing services. Ideal candidates will have sales...
- ...Broadway Week, and more. POSITION SUMMARY The Specialist, Member Programs & Services, supports member engagement, retention, and program participation by serving as a... ...detail and accuracy of records and databases. Experience with Customer Relationship Management (CRM)...Work at officeRemote workWork visaFlexible hours
$180k - $220k
...executives, and innovators around the world. Our members enjoy unparalleled access to elite... ...to own and evolve the core member experience across our platform. This includes our member... ...including NPS, platform engagement, and retention. Continuously improve the experience...Work at officeImmediate start$170k - $230k
...strategic architect and hands‑on driver of our member engagement platform. You will define the... ...ensuring a cohesive and high‑conversion experience from onboarding to annual renewal. Lead... ...to improve health literacy and retention. Define the product requirements for longitudinal...- ...veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7... ...with continued expansion plans in 2026. At Small Door, our Member Experience team is part of a supportive and collaborative network...Flexible hoursShift work
$25.25 per hour
...excited about having a meaningful impact on people’s workplace experience. Great days also start when everyone can be their authentic... ...success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an...Hourly payWork at officeLocal areaFlexible hours- ...MedPOINT Management is hiring a Member Outreach Representative to work remotely from the United States. In this role, you will connect... ...candidate will possess a high school diploma, customer service experience, and strong communication skills. This position offers...Remote work
$35k - $55k
...Customer Retention Specialist - State Farm Agent Team Member Full Time, Lafayette, NJ 07848 About the Role Seeking a Customer Retention Specialist to support... ...skills. Detail‑oriented with a focus on customer experience. Previous experience in customer service or account...Full timeWork at office$15 per hour
Dr. Mylissa's Medical Boutique is seeking a Member Engagement Coordinator to connect with members of various Medicare and Medicaid plans... ...have strong communication skills and previous call center experience. This position offers competitive pay starting at $15.00 per hour...Remote jobHourly pay- ExactCare Pharmacy is seeking a Retention Specialist to advocate for patients wishing to cancel services. You'll engage with patients through... ...school diploma and at least a year of customer service experience. The successful candidate will demonstrate excellent problem...Remote jobFull time
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