Remote IT Helpdesk Specialist, 24/7 Support
DMI (Digital Management, Inc.)
A technology management company is seeking a Customer Support Representative Specialist to provide 24/7 customer-centered IT support. This role involves logging and resolving user issues, monitoring incidents, and identifying trends for improvement. Strong skills in IT service desk operations and customer service are essential. Applicants must be U.S. citizens and may require a Public Trust clearance. This position offers remote work opportunities. #J-18808-Ljbffr
Vacancy posted 2 days ago
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