IT Help Desk Specialist — 24/7 Support & Customer Focus
Hcltech-2
Hcltech-2 is seeking an IT Help Desk Support professional in Cary, NC. This full-time role involves managing service calls, troubleshooting IT issues, and ensuring customer satisfaction. Candidates should have 2-6 years of IT support experience, strong communication skills, and a customer-focused attitude. Responsibilities include tracking service calls, executing service requests, and adhering to SLAs. Applicants must be flexible to work a 24/7 schedule. Company offers confidential handling of all information per EEO guidelines. #J-18808-Ljbffr Hcltech-2
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$101.9k - $107.1k
...reporting capabilities used to support cost transparency,... .... This role will focus on the configuration, operation... ...rules to support IT cost transparency and financial... ...and institutional customers. With operations in... ...purpose is simple - to help our colleagues, customers...CustomerTemporary workWork at officeLocal area3 days per week$79k
...Market Application Specialist II Req. # 26071 Job Family CM - Commercial Support Location US-MD | US-NC Pay... ...sales, sales development, and customer success initiatives for Wyatt... ...on travel, with a regional focus on the territory Qualifications...CustomerWork experience placementLocal areaRemote workWorldwideHome office- ...Job Description Salary: Production Support Analyst: Atticus About Us Atticus... ...industry, we aim to execute with clarity and focus - delivering on our value proposition:... ...verbal, and presentation skills Exceeds customer quality and service expectations through...CustomerContract workWork at office
$120k - $130k
Senior Technical Specialist, Platform Support Position Summary: The Sr. Technical Specialist, Platform Services... ...to deliver the product to the customer. To identify, log and resolve any issues... ...’s degree or education/training in an IT related field 3+ years’ experience with...CustomerWork at office3 days per week- ...Technical Support, Associate Center Valley, Pennsylvania, United States; Las Vegas, NV; Morrisville, North Carolina, United States... ...Responsibilities Deliver exceptional service and support to customers via telephone, email, and chats Meet service level and...CustomerLocal area
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- ...accountable, and results focused. Career progress is... ...products for our global customers are at the heart of... ...software solutions that support the management life... ...Technical Support Specialist plays a critical role... ...communicate findings that help Development and Cloud...CustomerTemporary workCasual workImmediate startRemote work
- ...Starts Here! The Role: Technical Support Technician Location: Raleigh,... ...as the Tier 1 point of contact for IT support requests related to PC hardware,... ...documenting end user technical issues in a customer focused manner, as well as performing automated...CustomerContract workWork at office
$21 per hour
...Service Desk Analyst Req number: R7803 Employment... ...have the freedom and focus to do what is right-... ...Analyst to assist customers with computer and... ...Provide first-response help desk support to customers and end users... ...applications and IT operations activities...CustomerHourly payFull timeContract workWork at officeRemote workWorldwide
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