IT Help Desk Specialist — 24/7 Support & Customer Focus
Hcltech-2
Hcltech-2 is seeking an IT Help Desk Support professional in Cary, NC. This full-time role involves managing service calls, troubleshooting IT issues, and ensuring customer satisfaction. Candidates should have 2-6 years of IT support experience, strong communication skills, and a customer-focused attitude. Responsibilities include tracking service calls, executing service requests, and adhering to SLAs. Applicants must be flexible to work a 24/7 schedule. Company offers confidential handling of all information per EEO guidelines. #J-18808-Ljbffr Hcltech-2
- A leading IT staffing firm in Cary, North Carolina is seeking a Helpdesk Support professional with at least 6 months of experience. The... ...candidate will exhibit strong customer service skills and the ability... ...role requires flexibility for a 24/7 rotational shift schedule and...CustomerRemote jobShift work
- ...Sr. Associate Technical Support Analyst (North Carolina Health Information... ...and services, we inspire customers around the world to transform... ...Support Analyst to provide Help Desk Support for the North... ...information on documented problems and focuses on resolving issues...CustomerFull timeLocal areaWork visaMonday to FridayAfternoon shift
- ...leading provider of IT staffing solutions... ...centric model provides focus, commitment and a dedicated team to help our clients achieve... ...communication and customer handling skills... ...conscious Should work in 24/7 rotational shift... ...or remote systems support) Basic...CustomerRemote workShift work
- ...first-level technical support via phone, email, chat... ...-5 years in a Service Desk or in an IT Support role. Strong knowledge... ...communication, customer service capability,... ...meaningful impact. Customer focused with the eagerness to... ...willing to work in 24/7 operational environment...Customer
- ## Associate Customer Support Analyst, New Grad### Raleigh-Durham, NCIXL Learning, developer of personalized... ..., is seeking an upbeat, customer-focused, and analytical individual to join our... ...to identify customer needs and help customers with best practice use of IXL'...CustomerWork at office
- ## Associate Customer Support Analyst, Teachers Pay Teachers (TPT)### Raleigh-Durham, NCIXL Learning... ...globally, is seeking a driven, customer-focused, and analytical individual to join our... ...to identify customer needs and help customers with best practices* Troubleshoot...CustomerWork at officeWeekday work
- ...is a medical device company focused on point of care asthma diagnosis... ...please visit In order to support these activities, we are... ...is responsible for providing customers, partners and internal departments... ...class technical support to help us remain the gold standard...Customer
- ...Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer... ...industry, we aim to execute with clarity and focus - delivering on our value proposition:... ..., and presentation skills • Exceeds customer quality and service expectations through...CustomerContract workWork at office
- ...Job Description Salary: Production Support Analyst: Atticus About Us Atticus... ...industry, we aim to execute with clarity and focus - delivering on our value proposition:... ...verbal, and presentation skills Exceeds customer quality and service expectations through...CustomerContract workWork at office
- Red Oak Technologies is seeking a Help Line Analyst 1 to provide first-line technical support via phone, email, and chat in Cary, NC. The successful candidate... ...tickets in ServiceNow, and deliver exceptional, customer-focused communication. Ideal candidates have a Bachelor'...CustomerMonday to Friday
- Technical Customer Success Analyst - US Based (Hybrid) We are seeking a Technical Customer... ...area. Provide basic guidance and support to ensure appropriate usage of the products... ...addressing of issues and needs through feedback focused on improvement of products and solutions...CustomerContract work
- ...management based resources. Title: Help Line Analyst 1 Location:... ...who will provide first-line support via phone, email, and chat;... ...unresolved issues; and deliver clear, customer-focused communication. Work... ...thoroughly. Learn and apply IT support best practices while...CustomerPermanent employmentContract workLocal areaImmediate startMonday to FridayShift workDay shift
$101.9k - $107.1k
...reporting capabilities used to support cost transparency,... .... This role will focus on the configuration, operation... ...rules to support IT cost transparency and financial... ...and institutional customers. With operations in... ...purpose is simple - to help our colleagues, customers...CustomerTemporary workWork at officeLocal area3 days per week- ...MRI/CT Applications Specialist - 3D Post Processing Location - Remote Summary The... ...Interventional Imaging platform at our customer's medical facilities. In this role you will... ...Education with professionalism and a focus on delivering a positive customer experience...CustomerRemote work
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Senior Technical Specialist, Platform Support Position Summary: The Sr. Technical Specialist, Platform Services... ...to deliver the product to the customer. To identify, log and resolve any issues... ...’s degree or education/training in an IT related field 3+ years’ experience with...CustomerWork at office3 days per week$99.6k - $223.4k
...attitude of a start-up, with the scale and customer focus of the leading enterprise software... ...diverse people and given the autonomy and support to do your best work. It is a dynamic and... ...embedded across our products and services, we help customers turn that promise into a...CustomerTemporary workFlexible hours$96.8k - $223.4k
...Health & Analytics. This team focuses on product development and... ...building out a complete platform supporting modernized, automated... ...and innovate, and we want your help to make it a world class engineering... ...platform provides consistent customer experience across management...CustomerTemporary workFlexible hours- ...Bilingual Tier 1 Service Desk Representative plays a... ...on a fully remote team supporting the English and Spanish... ...1 SDR, you will assist customers by answering questions,... ...You should be customer-focused, polite, reliable,... ...additional characteristics will help me thrive? Proficient...CustomerContract workRemote workShift work
- ...Starts Here! The Role: Technical Support Technician Location: Raleigh,... ...as the Tier 1 point of contact for IT support requests related to PC hardware,... ...documenting end user technical issues in a customer focused manner, as well as performing automated...CustomerContract workWork at office
$37.06k - $52.94k
...powerful discovery platform to support the information needs and... ...whose diverse perspectives will help us achieve this global, inclusive... ...and advocate on behalf of the customer. The Technical Support... ...We value the balance of remote focus and in-person connection. For...CustomerFull timeInternshipLocal areaRemote workWorldwideFlexible hours- ...chemical professional for an Inside Technical Support Representative position. This role will... ..., industrial, and electronics assembly customers, qualify leads with product guidance, and... ...with an entrepreneurial spirit, we help customers succeed in markets that demand...CustomerPermanent employmentFor contractorsWork experience placement
- ...platform, trusted by 13,000+ customers - including Duracell, Shell, Cintas... ...The role MaintainX's support stack serves 13,000+ enterprise... ..., and Product. Your primary focus is scalability, system resilience... ...React or Tailwind CSS for Help Center customization. SQL or...CustomerSummer workWorldwideHome officeFlexible hours
$19.5 - $20.5 per hour
...JOB TITLE: Service Desk Agent CAYUSE COMPANY... ...Service Desk Agent provides customer service solutions... ...Mobile telephony and device support Video Conference... ...Administration of ServiceNow IT Service Management... ...experience and strong focus on customer satisfaction...CustomerHourly payFull timeTemporary workWork experience placementWork at officeLocal areaRemote workRelocationFlexible hours- ...accountable, and results focused. Career progress is... ...products for our global customers are at the heart of... ...software solutions that support the management life... ...Technical Support Specialist plays a critical role... ...communicate findings that help Development and Cloud...CustomerTemporary workCasual workImmediate startRemote work
$18 per hour
...Bilingual (French/English) Service Desk Analyst Req number: R78... ..., we have the freedom and focus to do what is right-whatever... ...and providing the technical support and customer service needed to solve... ...You'll Do Provide General IT end-user support Utilize excellent...CustomerHourly payFull timeApprenticeshipWork at officeLocal areaRemote workWorldwideWeekday work- MCI is seeking a technical support representative to operate remotely, focusing on troubleshooting VoIP Phones and HD video disruptions. This role demands excellent customer service skills as you will engage with customers nationwide to resolve issues effectively. The...CustomerRemote job
- Position Overview To align with Autodesk’s focus on Customer Success, we are looking for highly motivated industry professionals who will be... .... You will provide strategic technical advisory services and support to maximize our customers' investment in Autodesk solutions....Customer
$118.69k - $189.91k
Job Description Focused on getting the most value from our investment... ...work of major projects that support Human Resources functions. Act... ...for HR and act as liaison with IT to implement the solutions. What... ...support to assigned customers in defining or designing business...Customer- Job: NCDIT - Technical Specialist- Mid Level (733656) Location : 37... ...in designing, deploying and supporting large scale networks utilizing... ...on project teams focusing on network infrastructure systems... ...addressed. - High degree of customer service, teamwork, effective...CustomerFull timeRemote work
- Accentuate Staffing is seeking a motivated and customer-focused Level 1 Help Desk Analyst to join our customers IT support team. This role is the first point of contact for end-users seeking technical assistance and is responsible for troubleshooting basic IT issues, providing...CustomerWork at officeRemote work
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