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IT Help Desk Specialist — 24/7 Support & Customer Focus

Hcltech-2

Hcltech-2 is seeking an IT Help Desk Support professional in Cary, NC. This full-time role involves managing service calls, troubleshooting IT issues, and ensuring customer satisfaction. Candidates should have 2-6 years of IT support experience, strong communication skills, and a customer-focused attitude. Responsibilities include tracking service calls, executing service requests, and adhering to SLAs. Applicants must be flexible to work a 24/7 schedule. Company offers confidential handling of all information per EEO guidelines. #J-18808-Ljbffr Hcltech-2

Vacancy posted 1 day ago
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