Junior Warehouse Coordinator

Job Description

We are seeking an organized, dependable, and detail-oriented Warehouse Operations & RTV Coordinator to join our team.

This position will initially focus on Return to Vendor (RTV) operations, including identifying and processing vendor returns, maintaining accurate inventory records, coordinating return shipments, tracking credits and replacements, and communicating with internal departments regarding return status.

The position will also support broader warehouse operations, including receiving, inventory control, fulfillment, shipping, and operational problem-solving.

This is an excellent opportunity for an experienced warehouse professional who wants to expand their knowledge of warehouse operations and potentially grow into a Warehouse Lead or supervisory role .

Key Responsibilities

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• RTV Coordination: Manage the Return to Vendor process from identification through shipment, credit, replacement, or final resolution.
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• Return Documentation: Verify products, quantities, serial numbers, purchase information, and vendor requirements before processing returns.
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• Inventory Accuracy: Ensure returned merchandise is properly identified, classified, documented, and reflected accurately within the inventory system.
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• Vendor Coordination: Assist with obtaining return authorizations, shipping instructions, credits, replacements, and other required vendor documentation.
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• RTV Tracking: Maintain visibility of outstanding returns and follow up on pending vendor credits, replacements, or unresolved merchandise.
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• Shipping & Logistics: Prepare RTV shipments and coordinate with UPS, FedEx, LTL carriers, and other transportation providers when necessary.
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• Warehouse Systems: Utilize NetSuite ERP, ShipHawk, WMS , and other business systems to process inventory movements, returns, and shipments.
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• Receiving Support: Assist with receiving merchandise, verifying quantities, identifying discrepancies, and properly routing products.
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• Inventory Control: Assist with cycle counts, inventory research, product location verification, and discrepancy resolution.
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• Warehouse Operations: Support picking, checking, packing, shipping, stocking, and other warehouse functions when operationally necessary.
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• Issue Resolution: Research inventory, receiving, shipping, and vendor discrepancies and communicate findings to warehouse leadership.
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• Process Improvement: Identify recurring issues and recommend improvements to RTV, inventory, receiving, and warehouse procedures.
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• Safety & SOP Compliance: Follow company procedures and maintain a clean, organized, and safe work environment.
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Qualifications

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• 1+ year of warehouse, inventory, receiving, shipping, RTV, RMA, or logistics experience preferred
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• Strong organizational skills and attention to detail
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• Experience researching and resolving inventory discrepancies
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• Comfortable working with computers and warehouse software
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• Experience with ERP or WMS systems preferred
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• NetSuite and ShipHawk experience is a plus
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• Ability to communicate effectively with vendors and internal departments
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• Ability to prioritize multiple open returns and follow them through completion
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• Dependable, punctual, and able to work independently
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• Ability to work effectively in a fast-paced warehouse environment
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• Ability to stand and walk for extended periods
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• Ability to lift up to 50 lbs
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• English required, Hindi/Vietnamese preferred
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• Must be able provide documents within 3 days of hire
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Growth Opportunity

This position is designed for someone interested in developing beyond a traditional warehouse role. A successful employee may have the opportunity to take on additional responsibilities involving:

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• Warehouse floor coordination
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• Inventory control
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• Receiving and fulfillment
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• Shipping and logistics
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• Employee training
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• Operational reporting
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• SOP implementation
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• Warehouse Lead responsibilities
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Benefits

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• $18.00 per hour
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• Full-time employment
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• Health, Dental, and Vision Insurance for eligible full-time employees
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• Paid Time Off (PTO)
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• Professional development and advancement opportunities
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Education: Upper secondary degree (Associates, Bachelors, etc.)

Experience: Warehouse / Inventory / Logistics: 1 year preferred

Work Location: In person – Hialeah, FL

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40.0 per week

Benefits:

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• Paid time off
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Application Question(s):

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• Do you have a degree in software, logistics, supply chain management, engineering, or anything similar?
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Education:

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• Associate (Required)
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Experience:

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• Supervising: 1 year (Preferred)
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• Warehouse: 1 year (Preferred)
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Language:

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• English (Required)
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• Vietnamese (Preferred)
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• Hindi (Preferred)
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• Work Location: In person
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