Front of House Team Member

Chick-fil-A Vine City Front of House Team Member

At Chick-fil-A Vine City, the Front of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

The Front of House Team Member is responsible for greeting, taking orders, processing payments and ensuring guests receive their food fast and accurately.

Position Type: Full-time and Part-time

Our Benefits Include:

• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Medical, Dental, Vision benefits.
• Flexible Hours - Flexible schedule to allow you to meet commitments to your family, friends, school or sports teams.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Discounted Break Food - Discounted meals for each 5.5 hours of work to use on your break.
• Scholarship opportunities - Award amounts include: $1,000, $2,500, or $25,000.
• Discounted Tuition Program Chick-fil-A Team Members are eligible for discounted tuition at participating colleges and universities.
• Future Career Opportunities - We strive to promote intentional growth and development to help you reach your professional goals. This will strengthen your leadership skills which could lead to opportunities to become a Chick-fil-A Operator or Corporate Staff Member or any other profession.
• Opportunities for Travel - Travel to different Chick-fil-A grand openings to learn and develop your skills.
• Positive Culture - At Chick-fil-A Vine City, we want every guest and Team Member to have a premium experience. We believe in going above and beyond for each other and our guests.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Exclusive Discounts - Access to the Chick-fil-A Marketplace, which provides member-only discounts and corporate rates on everything from apparel and accessories to a wide variety of dining, entertainment, travel, automotive services, wholesale clubs, electronics, and recreation. You will have access to over 302,000 offers across 10,000 cities and easy mobile access.

Front of House Team Member Responsibilities:

• Smile and greet guests
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Take guest orders and process payments
• Bag food and drinks
• Make Emotional Connections with Guests ensuring a positive experience
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Work outside under various weather conditions
• Adhere to food safety and quality and procedures
• Adhere to all restaurant policies and standards
• Other duties as assigned

Front of House Qualifications and Requirements:

• Prior restaurant preferred but not required. Chick-fil-A experience is a plus.
• Honest and Trustworthy
• Consistency and reliability
• Cheerful and positive attitude
• Mature and Responsible
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task to ensure fast and accurate service
• Operate with a sense of urgency
• Be able to work well independently and in a team environment
• Be willing and able to work a flexible schedule
• Be able to perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 40 lbs
• Have the ability to stand for at least of 8 hours
• Excellent Communication Skills

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.