Membership Specialist

Membership Specialist

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Membership Specialist in Kissimmee, Florida.

Job Summary:

The Membership Specialist is responsible for promoting and selling memberships to Thousand Trails, meeting membership sales targets, and acting as a Goodwill Ambassador to all potential customers to communicate the benefits of membership. This role provides education to potential customers, and builds awareness of the various membership products. It is an especially appealing opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.

Seasonal and year-round positions are available.

These positions may require seasonal relocation for up to 6 months at a time, and a site is provided for your RV. Ideal for full-time RVers!

Essential Job Duties:

Meet or exceed sales goals - your compensation is directly related to your effort and skill, and increases exponentially with overachievement. Commissioned sales representatives can easily surpass their target annual income with monthly and yearly bonuses.

Understand and effectively communicate current membership promotions and be thorough and complete with contracts.

Understand and provide expert information on new membership products.

Maintain a healthy and professional relationship with current members to drive referral business.

Implement membership awareness at their assigned campground(s) through various outlets.

Engage with and educate fellow on-site staff to encourage, reward and recognize staff referrals.

Have robust customer service and sales skills and be detail-oriented.

Experience & skills you need:

Sales experience is strongly recommended.

You should thrive in a fast-paced results-orientated sales environment.

Basic computer skills and proficiency in Microsoft Word programs, Google Drive, Email and cloud-based software sales programs; quick-study in industry/company specific programs; Salesforce experience a plus

Be collaborative and work with energy and enthusiasm.

Have professional behavior and appearance.

Be an excellent communicator on phone, via email and in person.

Be self-motivated and a strong multi-tasker.

Work Environment:

While primarily in an indoor office environment, the Membership Specialist is occasionally exposed to outside weather conditions such as wet and/or humid conditions, or extreme cold and/or heat.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.