Home Improvement Financing Senior Relationship Manager
Regions Bank
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, the Home Improvement Financing Senior Relationship Manager (RM) is responsible for planning and managing the overall business relationship with both legacy and new Loan Program Sponsors and their networks of contractors and maximizing the volume and quality of loans closed through those programs consistent with their true market potential. The RM builds productive long-term relationships based upon the achievement of mutually beneficial strategic objectives and checks for ongoing alignment. Regions Home Improvement Financing, a division of Regions Bank, engages in strategic partnerships with home-improvement manufacturers, distributors, franchisors, trade groups, and independent contractors to provide Point-of-Sale financing capabilities. This enables these partners to provide homeowners with an additional option to pay for various improvements to their homes, benefitting both the contractor partner and the homeowner. Primary Responsibilities Maximizes the volume and quality of loans closed through assigned programs consistent with their true market potential and pre-determined goals Develops annual relationship management plans for each assigned program including a detailed program enhancement plan, including specific quantifiable objectives regarding market potential and new loan volume Implements approved plans, tracks performance, and routinely discusses results with VP/Program Sponsor Division Manager and Loan Program Sponsors Develops an annual state of the relationship letter approved by the VP/Program Sponsor Division Assistant Manager for each assigned program and meets with each Loan Program Sponsor to present it and gain buy-in Employs client focused selling (i.e., pivotal client engagement) every day and strives to continuously improve this competency Understands Loan Program Sponsor strategic objectives and communicates same within bank to achieve best service results Serves as the primary contact with the Loan Program Sponsor at the relationship level Maintains an active calling program with assigned Loan Program Sponsors at the senior management, sales, and operations levels Implements new program launch plan with assigned new Loan Program Sponsor and monitors results Maintains client files in CRM including contact information, correspondence, relationship development plan, pre-call plans, call reports, projections of the opportunity and program loan volume as well as other documents or information useful to managing the relationship Participates as a public speaker at Loan Program Sponsor meetings and conferences Facilitates the annual credit approval and review process for Loan Program Sponsors as set forth in the Credit Policy and Procedures Establishes appropriate contacts for Loan Program Sponsor with bank administrative staff Maintains highest level of Program Sponsor and contractor satisfaction through the coordination of issue resolution with the VP/Program Sponsor Division Assistant Manager This job is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. This position is incentive eligible. Requirements Bachelor's degree in Business or related field and five (5) years of experience in business to business sales and client relationship management with large accounts Or Associate’s degree and six (6) years of experience in business to business sales and client relationship management with large accounts Or High School Diploma or GED and seven (7) years of experience in business to business sales and client relationship management with large accounts Demonstrated results acquiring new business and exceeding production sales goals Willing and able to travel Preferences Knowledge of home improvement lending programs and financial products Skills and Competencies Ability to work in a collaborative environment Challenge oriented with “can-do” attitude Communicates how our program works in a positive, motivating, and persuasive way Communicates with dominant/strong personalities without fear or apprehension Consults and advises rather than “sells” Effective public speaker Effectively communicates to different personality styles Follow-up and follow-through work style Generates business today, not by the end of the month Uses practical, sensible, and realistic solutions for solving clients’ needs Works effectively without close supervision Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum: $86,973.70 USD Median: $115,570.00 USD Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals. Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. Location Details Salt Lake City UT LOB Location: Salt Lake City, Utah Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company. About Regions At Regions, our culture focuses on five core values that are a commitment to how we will do business: Put people first Do what is right Focus on your customer Reach higher Enjoy life Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.
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