Accounts Receivable Specialist/Collector

Bessemer Management is a transportation company that provides comprehensive back-office support, management, and logistics services for several logistics/trucking companies. We have 90+ years of experience operating in multi-faceted transportation modes and are a growing organization.

TRX, Inc., one of the most experienced intermodal trucking companies in the United States, has an opportunity for a highly motivated, career-minded individual to join our team as an Accounts Receivable Specialist/Collector.

This position is full-time, on-site in our Valley View, Ohio office.

In this role, you will be part of a team playing a key role in keeping our companys accounts receivable processes running smoothly through proactive account oversight and collection efforts. You will also help to manage and strengthen the established relationships our company has with our customers.

If you are looking for a challenging, constantly evolving work environment where everything you do has a direct, immediate impact on the company, this role could be a great fit for you. In addition, as we are very intentional about promoting our employees from within our organization, we strongly encourage candidates with management, leadership, or other professional growth aspirations that are looking for a long-term role to grow within a company to apply for this position.

Responsibilities of the Position:

• Learning the ins and outs of customer accounts billing methods, terms, etc.
• Collecting on delinquent customer accounts via phone and email
• Resolving billing discrepancies and disputes
• Running aging reports and sending them to customers
• Updating our internal systems with collection notes
• Troubleshooting issues and incoming questions

Qualifications & Interpersonal Skills:

• Bachelors degree (preferred, not required), high school diploma, or GED
• Accounts receivable/collection experience
• At least 1-2 years of experience working in a professional office setting
• Exceptional organizational and multi-tasking skills
• Ability to work in a collaborative, team environment where you will interact with a variety of people, including customers, terminals, co-workers, and internal departments
• Strong communication skills with the ability to recognize and appropriately respond to tone in phone and email correspondence
• Customer service-oriented
• Proficient use of Microsoft Office Excel, Word, and Outlook

Work Schedule & Benefits:

• Monday through Friday, 8:00 AM to 4:30 PM (on-site in Cleveland, OH)
• Performance-based bonus plan
• Complete benefits package including medical, dental, vision, and life insurances
• 401(k) with company match
• Vacation and holiday pay
• Paid parental leave

Physical Demands of the Position:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand, walk, and sit; talk and hear, both in person and by telephone; and reach with hands and arms to lift and carry items up to 25 pounds.

About Our Company:

Based in Cleveland, Ohio, Bessemer Management Company has 90+ years of experience in the flatbed, intermodal, and over-dimensional trucking industries. The companies we serve (Kaplan Trucking, Eastern Express, Horizon Freight System, TRX, Inc., DD&S Express, and PFQ Companies) are comprised of a network of 3,000+ trucks and 270+ terminals primarily located across the Midwest, South, and Northeast.

We are a company that is diversified, independent, stable, and growth minded. We value innovation, long-term thinking, and a roll-up-your-sleeves/desire to dig in mentality. We invest in people who take ownership, care deeply about quality, and want to contribute to something bigger than themselves.

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Ability to Commute:

• Cleveland, OH 44125 (Required)

Work Location: In person