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Head of Customer Success: Build Scalable CS Engine

Handoffai

A leading construction tech company in Austin is hiring a Manager of Customer Success to build a comprehensive post-sale engine. This role entails developing customer onboarding, retention strategies, and team management, aiming to create a structured and scalable customer experience. Ideal candidates have 3–5 years in customer-centric management roles and a proven track record in early-stage environments. Additional requirements include proficiency with tools like HubSpot and Salesforce. The position offers competitive salary options with equity. #J-18808-Ljbffr Handoffai

Vacancy posted 2 days ago
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