Head of Customer Success: Build Scalable CS Engine
Handoffai
A leading construction tech company in Austin is hiring a Manager of Customer Success to build a comprehensive post-sale engine. This role entails developing customer onboarding, retention strategies, and team management, aiming to create a structured and scalable customer experience. Ideal candidates have 3–5 years in customer-centric management roles and a proven track record in early-stage environments. Additional requirements include proficiency with tools like HubSpot and Salesforce. The position offers competitive salary options with equity. #J-18808-Ljbffr Handoffai
$225k - $275k
...Aven rely on our APIs to build magical experiences... ...Impact As Method's Head of Customer Success, you'll architect and... ...execute the post-sales engine that drives Method's growth... ...into a predictable, scalable revenue driver. You... ...the efficiency of the CS organization you build...Suggested- ...partner for the people who build our homes. We are... ...users. Manager of Customer Success at Handoff We’re hiring... ...our entire post-sale engine from the ground up. This... ...structured, measurable, and scalable growth function. This... ...into product and CS workflows Own...SuggestedFor contractorsRelocation packageFlexible hours
$100k
...Localytics’ enterprise customers drive great customer... ...understand customer behavior, build world-class Lifecycle... ...across product, engineering, and leadership, own meaningful... ...and document Customer Success processes, playbooks,... .... Contribute to scalable CS motions through...Suggested- ...Customer Success Operations Manager Envoy protects... ...partner closely with CS leadership and... ...operational rigor, scalable systems, and data-... ...Renewals, Solutions Engineering (pre- and post-... ...Reporting to the Head of CS Operations,... ...performance dashboards. Build and maintain...SuggestedWork at officeImmediate start
- ...Truemed Truemed is building the payment infrastructure... ...for their Customers. The Customer Success Manager is the merchant... ...reports to the Head of Customer Success... ...Product, and Solutions Engineering. You will... ...the development of scalable CS processes, playbooks...SuggestedShift work
- ...sales function into a high-performance engine. The ideal candidate will have 5-8 years... ...in management, and a proven ability to build sales teams in early-stage environments.... ...inbound performance, and partnering with Customer Success for account expansion. Handoff offers a...
- ...Strategic Customer Success Manager Quest Software has a two... ...with the customer to build a joint plan for success... ...CSM team to implement scalable programs and process... ...account management, sales engineering, or similar role... ...to promote adoption in CS and across the company...Flexible hoursShift work
$1,000 per month
...Head Of Sales & Customer Success At Handoff Handoff is a new mobile & web app for the $500 billion market of remodeling... ..., You Will: Scale Revenue Growth: Build and scale a high-performing sales and customer success engine to drive rapid revenue growth from $2M to...For contractorsLocal areaFlexible hours- Medium is looking for a Sales Manager in Austin, Texas, to build and scale the sales function into a high-performance revenue engine. This role involves owning all sales operations including outbound, inbound, and account expansion while hiring and developing a team. Ideal...
- ...role in enabling our customer base to realize their success and ensure that... ...but repeatable and scalable ways to ensure we continually... ...and excel at building long‑term... ...directly with customer’s engineering teams and end users... ...professional experience with CS, Economics,...Work experience placementWork at office
$110k - $130k
...Customer Success Manager Yotpo is leading the next era of trust and loyalty... ...to customer objectives. Build and maintain strong, multi-... ...solutions for our product and engineering teams. Develop and maintain... ...You: ~5-7 years of CS or Account Management experience...Local area- ...Customer Success Manager Boom is on a mission to level the playing field... ..., and rewarding. Boom is building a suite of rental financial... ...with Product, Operations, and Engineering to influence improvements; de... ...~ Proficiency with CRM/CS tools (Attio, ClickUp, Intercom...Flexible hours
$60k - $65k
...Description Customer Experience, Operations Manager What We... ...solid understanding of customer success methodologies and experience... ...In CX, we partner with our CS organization to help optimize... ...and customer engagement. Building scalable Customer Experiences: Leverage...Work at officeLocal areaFlexible hours3 days per week- ...health, cadence, and expansion and CS is the function that turns Loman from... ...great product into a long-term revenue engine.About the RoleThe Customer Success Manager owns Loman's restaurants... ...decisions move NRR directly, and you're building the operating system as you run it....Live inShift work
$150k - $180k
Customer Experience Manager Onsite | Austin, TX Direct Hire... ...high-agency operator to build and own the post-sale... ...and expansion, and create scalable systems for long-term customer success. HireNow Disqualifier:... ...functionally with Sales, Product, Engineering, and Leadership teams...Permanent employmentFull time- ...? Your mission At UiPath, Customer Success Managers (CSMs) are strategic... ...professionals who excel at building relationships, leading... ...Professional Services, Solution Engineering, Support, Product, and... ...impact to your customer and scalable across your portfolio. Support...Work at officeImmediate startRemote work
$10 per hour
...an 80‑person team (~50 in engineering), located across North and... .... The Role We’re hiring a Customer Success Manager to help our customers... ...creation and evolution of scalable systems, playbooks, and processes... ...an early‑stage startup and building playbooks, processes, or...Remote workFlexible hours$75k - $125k
...Prospyr Prospyr Medical is building the operating system... ...actually run. Our customers rely on Prospyr to power... ...experience. Customer Success is not a support function... ...here — it’s a growth engine and a direct input... ...and operators Build Scalable Customer Education Create...Remote work- ...global technology company, building the best way to move and manage... .... Job Description As a Customer Success Manager, you will own the... ...enhancing overall partnership scalability. Use data insights to track... ..., Product, Compliance, and Engineering) to deliver outcomes....Temporary workWork at officeRemote workRelocationFlexible hours
$100k
...companies that want to build trust and resilience... ...culture. HackerOne is Customer Obsessed and prioritizes... .... Customer Success Manager, CommercialRemote... ...performance. Build scalable workflows and leverage... ...with Sales, Product, and Engineering to advocate for...ApprenticeshipLocal areaRemote workFlexible hoursShift work- ...role As our Product Success Manager, you are... ...You’ll Do Strategic Customer Success End‑to‑... ...for their teams. Scalable Support: Oversee the... ...with our Engineering, and Clinical teams... ...Alignment: Report to the Head of Product to... ...of a researcher, building structured processes...Flexible hours
- ...Digital Customer Experience Program Manager Belfry... ...with a primary focus of building out automations,... ...insights to Product, Sales & Engineering to help shape Belfry's... ...lead to Digital CS team leadership opportunities... ...to the growth and success of a startup Benefits...Work at office
- ...is seeking an accomplished Strategic Customer Success Manager (SCSM) to join our growing... ...don't wait for renewal season; they build the conditions for growth every day.... ...expansion strategies that better arm the CS organization for scalable growth. Retention & Relationship...Contract workNight shift
$144k - $180k
...contribute to the company's overall financial success. Your ability to build strong relationships with customers, identify new business opportunities, and deliver... ...offerings) with the global portfolio, engineering, marketing and GTM leads for the assigned account...Contract workTemporary workWork experience placementWork at officeLocal areaFlexible hours- ...CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next‑... ...of highly visible commercial engineering programs and processes. You will drive engagement... ...engagement internally and with our largest customers, positioning AMD as the preferred...
- ...our Healthcare Client Success team, you’ll guide our most strategic customers in building and scaling... ...solution patterns that the CS organization can replicate... ...to improve scalability, governance, reliability... ...Product Management, Engineering, Professional Services...Contract work
$79.1k - $158.2k
...healthcare solutions across customer environments. Over... ...helping organizations build programs, processes,... ...enjoys creating order and scalable operational frameworks... ...stakeholders to drive successful outcomes. This... ...product, consulting, engineering, and operational teams...Temporary workFlexible hours- ...At AMD, our mission is to build great products that accelerate... ...Technical Program Manager – Server Customer Engineering (Enterprise AI Product Line)... ...schedules, milestones, success criteria, resources, and... ...Improvement Implement scalable program processes, tooling,...
- Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider |... ...why it’s next‑level) Master the DLP AI Engine Speak fluent regex, ML classification,... ...Zero‑Friction Onboarding at Cyber Speed Build launch sequences—live fire drills, policy...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
- ...our interdisciplinary team of petroleum engineers, data scientists, energy analysts,... ...marketers, and software developers! Customer Success Manager In Houston About Welligence... ...with a strong emphasis on relationship building and customer satisfaction. Proven ability...Worldwide
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